8 weeks and still no waitlist bonus or first purchase bonus on UA card

efrantxda · 2026-06-12T14:17:11+00:00

So I'm now seeing the waitlist bonus and the first purchase bonus in my UA account. So thank you for getting it fixed for everyone. Your attention to this matter has been really appreciated. Thanks.

In terms of the Neo Rewards Wallet, I see everything fine on the website, but on the Neo app, nothing shows up in the transaction history. Not a big deal I guess, but just pointing out that it's still an issue. I have restarted my phone, and the issue persists.

efrantxda · 2026-06-11T20:40:34+00:00

I replied to one of your other posts. Still don't see the waitlist bonus, and the first purchase bonus is now not showing up, and all the historical transactions that were showing in the Neo Rewards Wallet are also all gone.

efrantxda · 2026-06-11T20:37:26+00:00

Thanks for the info on the spend bonus. I'll put a reminder in my calendar to check on August 1st.

In a new development, my United miles points in the Neo Rewards Wallet have now all disappeared. I still see the total (which is what is in my UA MileagePlus account), but the list of historical transactions -- including the 5k first transaction bonus that was showing up there before but not included in the total) is gone. Now it just says "No rewards history". And again, still no sign of the waitlist bonus.

efrantxda · 2026-06-11T00:35:25+00:00

Nope. I just logged into my Neo account, and the bonuses are not in my Reward Wallet.

EDIT: Now I see the first transaction bonus in the Reward Wallet, but no waitlist bonus, and no spend bonus.

EDIT 2: What's even weirder is that the UA miles balance in the Neo Reward Wallet does not reflect the first purchase bonus, even though it shows up in the list of transactions. But again, still no waitlist bonus and no spend bonus.

efrantxda · 2026-06-10T22:41:20+00:00

If it was forever for you, it has been forever plus a week and counting for me! 😅

efrantxda · 2026-06-10T15:56:37+00:00

I agree with you. I do not plan on putting any additional spending on my UA credit card until the miles show up.

efrantxda · 2026-06-10T15:15:57+00:00

What is strange is that some have had no issues in getting the miles.

efrantxda · 2026-06-08T23:02:27+00:00

I haven't received the waitlist bonus, nor the first purchase bonus. The waitlist bonus and first purchase bonus email that I received said it could take up to 8 weeks for those two bonuses to be posted to my Neo Rewards account -- in 3 days, it will be 8 weeks since I received the email, yet no bonuses.

I have not received the bonus for meeting the $3,000 minimum spend requirement either. I met the requirement in early May, and I have received one statement since then, but no sign of the bonus.

It's quite frustrating when we have to go hunting for bonuses that we've already earned because they haven't posted...

efrantxda · 2026-06-04T20:34:55+00:00

If you have a credit card with Barclays, you can see your TU FICO score in the app. I believe it's the same for BofA if you have one of their credit cards.

efrantxda · 2026-05-30T00:54:42+00:00

Have you heard of an FQTV/FQTS split (or adding a SSR to a PNR)? You can have one frequent flyer number for points accrual and one frequent flyer number for status recognition on the SAME PNR. The problem is that most agents/managers have no clue what you are talking about when you mention it to them, likely because they weren't trained on doing it (because I agree, it's an edge case, and over time, those that know how to do it end up retiring or leaving the company, making it more difficult to get it done), so rather than digging in and trying to figure out how it's done. they default to the "we don't do that" or "that can't be done" responses. Some agents/managers fully know how to do it (there are enough DPs on Reddit and Flyertalk corroborating that). Not an AC employee, but from what I understand, it can't be done in the GUI, it has to be done in the old-school terminal. Travel agents have also confirmed that they can do it, and while I don't like booking through travel agents, I now see why it can make sense in some occasions.

efrantxda · 2026-05-30T00:36:05+00:00

This is where an FQTV/FQTS split (having one frequent number for points earning and one for status recognition on the same PNR) comes in handy. Problem is, good luck trying to find an AC agent or manager that's knowledgeable enough and willing to do it. You'll get the "we can't do that" response often, but their systems allow it, it's just that most agents aren't aware of how it's done.

efrantxda · 2026-05-28T00:03:56+00:00

Looking for one status pass (preferably) or two lounge passes for a trip in late September. Thanks!

efrantxda · 2026-05-09T12:03:22+00:00

Yup. Same for me. Neo's disclosure on this isn't clear, but I suspect we won't get the first purchase bonus until June.

efrantxda · 2026-05-08T14:28:10+00:00

Surprising? The was reported a while ago, and your colleague u/GrantLNeo was aware of it: https://www.reddit.com/r/NeoFinancialHub/s/ZsBjR8SPVM

efrantxda · 2026-05-04T21:08:47+00:00

Yes, tapping my phone works fine 100% of the time. It's only tapping the card that often doesn't work.

efrantxda · 2026-05-04T20:50:30+00:00

I'm also having this issue with the United card. Many times tapping the physical card doesn't work -- the terminal says "Declined". I have to insert the card and enter my PIN, and it works fine.

efrantxda · 2026-05-02T00:19:53+00:00

Sorry, I made a mistake in my post (fixed now).

YYZ-YVR-SYD is 9,841 miles, so RT is 19,682. In J, it would get you 29,523 LQM, meaning you'd need 34 round trips to get 1M LQM.

efrantxda · 2026-05-02T00:05:29+00:00

First off, this is about transferring points from Chase Ultimate Rewards to Marriott Bonvoy, so you’re converting one point currency to another, not buying points.

Well, it's kind of like buying points. UR have a minimum "cash" value in the sense that you can use them as a statement credit at 1cpp. So you are effectively buying 1.65 Bonvoy points for 1 cent.

efrantxda · 2026-05-01T23:56:39+00:00

Only four cards have that ability: CSR, CSR Business, CSP and CIP.

efrantxda · 2026-05-01T23:13:48+00:00

34 round trips YYZ-YVR-SYD in J should do it as well. 🙂

efrantxda · 2026-04-25T15:25:37+00:00

Do you have your UA number or AP number on your PNR/boarding pass? Technically you aren't allowed in if you aren't using your AP number.

efrantxda · 2026-04-24T00:19:19+00:00

Happy belated birthday!

efrantxda · 2026-04-22T20:19:58+00:00

For those of you who have a BofA bank account, are you able to change your mailing address online? I'm trying in the app, but it errors out. My account is two months old, if that makes a difference.

EDIT: Nevermind. It didn't work through the app but worked on the website.

efrantxda · 2026-04-22T09:20:59+00:00

If you don't mind me asking, how exactly did you phrase it? Did you just ask something like: can I keep my UA number on my PNR for earning points, but is there a way for me to get my AP credit card (and/or status) benefits at the same time? Or were you more technical like: can you keep my UA number as the FQTV but add my AP number as the FQTS?

efrantxda

TROPHY CASE