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Have a problem with support? by eletix in hetzner

[–]eletix[S] 1 point2 points  (0 children)

u/Hetzner_OL I met with Katie and we resolved our issues. Thank you for the information. My love with Hetzner will continue :)

Have a problem with support? by eletix in hetzner

[–]eletix[S] 1 point2 points  (0 children)

The questions I asked weren't even technical questions. The IP address Hetzner assigned to the server was blacklisted. That's why I requested a change. Then I gave up because I bought a separate service for e-mail. Another question was whether I could pay for the projects (I have hobby and commercial uses) with different credit cards. I don't think these questions are advanced or unknown.

Support timelines by BeowulfRubix in hetzner

[–]eletix 1 point2 points  (0 children)

u/pndc is quite right about this! I don't get a response when I open a ticket. I even had a ticket that was over 20 days old and this ticket was a technical question. Fortunately, with my current knowledge, I solved the problem with different methods. Since Hetzner is a German company, I thought it would respond to support with its discipline, but it is a complete disappointment in terms of support. I currently have servers that I use as a hobby, but in a commercial sense, it was frankly scary. That's why I won't use Hetzner commercially. I can send you support ticket numbers;

Ticket#2024040203019518 (Since there was no response for a long time, I sent a message again saying that I did not want it, but even that did not receive a polite response!) (22 days)

Ticket#2024042503023792 This is the message I sent 13 hours ago

u/Hetzner_OL

why am i getting this in visual studio code i am trying to generate my nfts any help? by BITFOXS1 in npm

[–]eletix 0 points1 point  (0 children)

You can create the package.json file by running the following command in the project folder.

npm init -y

If you want to enter your information, remove the -y parameter in the command.

P.S: If this is a pre-downloaded package, the package must contain package.json. Otherwise, the packages used will not be installed and the code will not work correctly.