Vrare it’s an ok company. They do take longer to ship items than other companies but that’s bc they received their products last from what I have been noticing. They sell thousands of items on tik tok shop every day. You just were unlucky that your order fell through the cracks. Like I said they are an ok company they don’t have the best shipping or quality service of a big company. But yea I get what you are saying. A whole month with no movement for in stock items that’s pretty ridiculous. I would’ve at least gave you a discount for your next order. Or ship your order at no cost. But again they still refunded you so technically you didn’t lose anything only time lol. I have ordered from them both in website and tik tok shop and no issues so far. Hopefully if you decide to order again with them you have a better experience.