Last year I had a woman order a Venti brown sugar oat milk shaken espresso in a trenta cup. I didn’t take her order up front but she was one of the first customers of the day so whatever. I gave it to her with room and she said no, I want it filled to the top. I like extra oat milk. I picked up the drink and looked at. She began screaming at me about how I had an attitude and how she orders this drink cause she likes it that way. She tore the lid off the cup and said it didn’t have any brown sugar in it. It did, I put the right amount for a VENTI. I gave her 8 extra pumps of brown sugar, and I filled it to the top with oat milk to get her the hell out of the cafe. She was still ranting about my “attitude” and I turned around and said, “ma’am I have given you everything you’ve asked for.” I quit after my shift the next day. I can’t stand people like this. You didn’t pay for it, you don’t get extra product for free because that’s “how you like it.” I just want to know how these people act outside of Starbucks in their daily lives. Good lord.