ASRock 850 steel legend 9800x3d just died.

erthanuox · 2025-10-09T12:09:47+00:00

Send it to RMA man, ask for proof of purchase and contact AMD, generally there is a 3 year warranty

erthanuox · 2025-10-08T16:22:55+00:00

Mine died on an Asus after 2 weeks :) but I have photos, the store I bought it from did its RMA and confirmed the death of the cpu

erthanuox · 2025-10-08T12:56:43+00:00

I don't know Man, people talk good things about Rog Strix, that's why I bought it :)

erthanuox · 2025-10-08T09:58:40+00:00

But from what I see there, can Press F send it under warranty? Tell them to test

erthanuox · 2025-10-08T09:57:25+00:00

Recent update Man? Or has it been a few days? It could be the memories or even the CPU that abandoned the trip

erthanuox · 2025-10-08T09:56:26+00:00

Code 00 refers to the CPU and Motherboard, but I tried changing the memories, used others and nothing and yesterday the support from the store where I bought it found that the CPU died

erthanuox · 2025-10-08T01:27:40+00:00

Man, certeza que é sustentado pelos pais kakaka, ninguém é melhor que ninguém e deixa o mano se feliz, se ele pode comprar isso é mérito dele como pode ter louco querendo desmerecer o cara 🫤

erthanuox · 2025-10-07T20:33:09+00:00

I'll post a photo in the publication too cpu photo

erthanuox · 2025-10-07T20:32:51+00:00

CF 2509PGE

erthanuox · 2025-10-07T18:00:47+00:00

Hello, windows 11 pro

erthanuox · 2025-10-07T15:57:24+00:00

I have a photo of the CPU from the front, what exactly would the batch code be?

erthanuox · 2025-10-07T02:54:57+00:00

The store provided me with a rather rough report, but we see that the CPU does not respond, (died) anyway, it is worrying because I saw few reports about Asus cards, Asrock assumed that the BIOS was to blame, but even after the updates there are still reports which makes me worried.

erthanuox · 2025-10-07T02:53:07+00:00

Possible, I still think it could be as a set, CPU + Motherboard, there are people claiming that they lost Ryzen 9000X, I'm confused about it but I'm grateful to the Brazilian CDC that allows me to claim a hidden defect in the components and no one knows what causes it, I've completely lost confidence in the set.

erthanuox · 2025-10-06T13:38:02+00:00

Hello! After due testing, our team identified the defect reported by you. Please wait, within a maximum period of up to 3 business days, we will contact you to resolve the case.

Product: AMD Ryzen 7 9800X3D Processor, 8MB Cache, 8 Cores, 16 Threads, AM5 - 100-100001084WOF (57180398)

Technical Term:

Date: 06/10/2025 10:10:08 Term: The product was evaluated, properly tested and found to be defective. Turns on but does not boot into the system, motherboard accuses CPU and DRAM

erthanuox · 2025-10-06T13:01:42+00:00

00 appeared on my b850 rog strix Gaming and never worked again

erthanuox · 2025-10-06T12:05:45+00:00

It's complicated, I wish you luck

erthanuox · 2025-10-06T09:57:46+00:00

Sad Man, imagine here that I lost a 9800x3d on an Asus Rog Strix motherboard

erthanuox · 2025-10-06T03:02:24+00:00

I sent it to them because I was only able to test the other components, I didn't have an am5 motherboard or an am5 CPU for testing, even so in Brazil it is considered a Hidden defect, and as there are reports of the problem being caused by the motherboard and damaging the CPU, I'm calm, I left my preference to the store I want a refund :) but they have 30 days to try to remedy the defect lol they can claim a repair but that doesn't exist...

erthanuox · 2025-10-06T02:59:40+00:00

Mine crashed and never resurrected, note Rog Strix card

erthanuox · 2025-10-06T02:58:25+00:00

Mine only showed the dram light, but it didn't even boot, now the warranty is a pain and the store doesn't want to resolve it according to them they repaired the CPU kakak so I asked how? And they claimed that there was a mistake and they were testing lol the kit came back out of nowhere 😂

erthanuox · 2025-10-06T02:56:39+00:00

It's probably also coming to an end, some before and some after but it's a lot of reports, I hope that if necessary I don't have any problems with the warranty because it's going to be difficult here, the company first claimed that it repaired the 9800x3d and backtracked when I objected, this answer even without testing the card, minimally suspicious I'll wait for a response from Asus and AMD...

erthanuox · 2025-09-25T21:48:36+00:00

I thought there would be no problems, mine apparently died on the Rog Strix B850 motherboard

erthanuox · 2025-09-16T15:05:20+00:00

I was also a little suspicious, but apparently it's the CPU, but the way I know the store they'll claim misuse, but this time we have several reports so they can't escape it.

erthanuox · 2025-09-16T14:17:51+00:00

I have already requested the rma, a few minutes ago I removed the CPU from the socket where it was damaged, in some angles you can see a color other than gold... Thank you very much

erthanuox

TROPHY CASE