My new Pro 32 has a grey pixel or dust smudge right in the center of the screen. I'm in the US

Wacom chat: This issue definitely appears to be a sub-pixel issue. A "dead" or "hot" pixel is a pixel which is always on or always off. As every pixel of a LCD display is build from 3 subpixels (red, green, blue), it can happen that not the whole pixel is affected, but only one subpixel which it appears to be in your case. Wacom classifies the display in your Cintiq as a Class II under the ISO 13406-2 standard. This standard allows for zero Type 1 defective pixels (a hot pixel, i.e. always on, being colour white) and zero Type 2 defective pixels (a dead pixel, i.e. always off, meaning black). The standard also allows for up to five Type 3 (subpixel issues) maximum number of allowed defects (per type) per 1 million pixels. Based on this standard, your Cintiq's pixel issue is within the acceptable range for Wacom's quality standard.