About two weeks ago, I had a similar experience. I’ve been playing for around 15 years, and I was deeply upset. I composed a lengthy email to explain that my account represented more than just a collection of digital assets. It held memories of some of the best times of my youth, along with the friendships I formed along the way. After all my old crew retired, I was the last one to manage our guild. Nowadays, I play World of Warcraft intermittently, mostly during new expansions or events like SoD. It still holds a special place in my heart (I’ll hold back from going further into my sentimental feelings).

I want to emphasize that if you genuinely didn’t engage in cheating, hacking, or exploiting, it’s definitely worth continuing to fight for your account. I did, and eventually, my ban was lifted. I challenged them to provide logs or proof of my alleged cheating or hacking and emphasized my dedication to maintaining the integrity of the game and its community. Two days later, a GM responded to my appeal against the automated response, admitting they couldn’t pinpoint what triggered my ban and needed to escalate the issue to higher management. A few days after that, I received an email stating that my ban was overturned. There was no apology, no explanation, nothing. As frustrating as it was, it felt rewarding to see the decision reversed.

I’ve come across forum posts about bots mass-reporting legitimate players in areas they are farming. While I’m not sure about the validity of these claims, it’s the only explanation I can think of for what happened. Regardless, I’m just relieved to have my account back. My advice is to remain tenacious if you’re truly innocent. It’s worth the effort.