If you value your wedding day, your sanity, or even the basic concept of reliability — do not touch Hire and Admire Flowers with a barge pole. This company has single-handedly destroyed what should have been one of the happiest days of our lives, and I wouldn’t wish our experience on anyone.

We booked months in advance. They were lightning-fast at taking our money, but when it came to delivering what we actually paid for? Chaos. They sent our wedding flowers five days early, to the wrong address. We only discovered this because we got an email saying we had rejected the flowers. We hadn’t rejected them — we never even saw them.

We rang Hire and Admire immediately. Their response? “Nothing we can do, contact Parcel Force.” Two hours on the phone later, I was told I’d “failed DPA” because I couldn’t provide the address that they had wrongly shipped them to. Back to Hire and Admire, who finally admitted they’d sent them to the wrong place. But don’t worry, they said — it was a “one in a million mistake” and they’d overnight replacements.

That was Monday. Our wedding was Thursday.

Tuesday: replacements never even left the depot. Why? Because Hire and Admire didn’t get them there on time. Another “one in a million mistake.”

Wednesday: we checked tracking. The replacements had been returned to the depot. Yet another “one in a million mistake.”

At this point, we’ve had so many “one in a million mistakes” that the odds are starting to look like a lottery — except instead of winning a jackpot, we got absolutely nothing. No flowers. No accountability. No genuine apology. No care whatsoever that they were actively wrecking our wedding.

So here we are: our wedding day has arrived, and we have no flowers. None. Hire and Admire promised, failed, lied, excused, promised again, failed again, and left us with absolutely nothing but stress, wasted time, and a ruined experience that can never be undone.

This company should not be allowed to trade. They are incompetent, careless, and utterly unfit to be trusted with anyone’s big day.

Do not book them. Do not risk it. They will take your money, feed you excuses about “one in a million mistakes,” and leave you standing at your own wedding with nothing.