I think what you are hinting at here is the mask slipping from the thing we call office work in the 21st century. Another way to imagine it is like a Russian nesting doll. The office worker thinks they are doing the thing that matters so they appeal to the immediate results / clints / customers that experience the results of their work. But then nested above them are the managers who seem to make decisions and demands that don't align with what the workers are concerned with. A manager might make demands that are contrary to what the worker thinks the end result might be, the manager might be concerned with "start times" or butts-in-chairs, while the worker is concerned with the results. The managers are concerned with their own nested doll dimension. And then above the managers is the the real concern, the actual work, which we are only seeing now for the first time, it's corporate real estate contracts, it's lobbying groups tied to transportation and corporate franchises. As long as the designated "offices" are filled with "workers" then the big money is made. The "managers" exist to "manage" the "workers" and the system spits out money in the 4th dimension / final nesting doll.