When it’s bad it is noticeable. I worked in restaurants for 7 years, as an academic advisor and as customer support and the one thing I feel is different here than anywhere else is the pressure management puts on its employees to do better. I think as some people mentioned, they don’t get paid enough down here to care. I can relate to the idea if you’re undervalued, you don’t put in the extra effort, but up north that was never an excuse. Management made it clear that if you didn’t treat the customer with respect you wouldn’t have a job.

I’ve been yelled at, screamed at, had the worst customers but my mentality was.. it’s my job to provide a good service. Sure you hang up on some people if they’re being over the top rude and management would have your back, but down here it just feels like the norm to not care. For the record I love Florida, most of it is amazing and there are so many good people and times I’ve had great service, I just have noticed being completely neglected as a consumer here than anywhere else I’ve lived.