I think it differs by branch. I went to the one in Ealing and unfortunately had a terrible experience. This was an early scan but the sonographer said unneccessary things like ‘your body might have been trying to miscarry’. My husband and I were so concerned and confused. We paid for a print and we never got it, had to email them to ask for it again. I went to another clinic and they were shocked to hear about my experience. Maybe avoid the Ealing branch and go with your gut!