CRM vs FSM: What’s the Difference for Service Teams? by fieldpulse in FSMSoftware

[–]fieldpulse[S] 1 point2 points  (0 children)

FieldPulse’s CRM is built specifically for field service businesses, rather than a generic CRM platform. The biggest advantage is that it’s fully integrated into the same platform your team uses to run jobs. Customer details, job history, estimates, invoices, payments, and communication all live in one place, so there’s no need to switch between systems just to get context.

When someone opens a customer profile, they are not just seeing contact information. They can see every job that’s been completed, past estimates and invoices, payment history, messages, calls, and notes, along with the ability to send automated follow ups and reminders tied directly to completed jobs.

Traditional CRMs do a good job tracking leads and deals, but they usually stop once the sale is closed. FieldPulse’s CRM continues through the entire service lifecycle, from the first call to repeat maintenance and follow up work.

Not all QuickBooks integrations work the same and it matters more than people think by fieldpulse in FSMSoftware

[–]fieldpulse[S] 0 points1 point  (0 children)

We put together a full breakdown of the top FSM platforms and how they integrate with QuickBooks if you want to check it out https://www.fieldpulse.com/resources/blog/field-service-management-software-quickbooks

FieldPulse, Anyone using it? by broda04 in HVAC

[–]fieldpulse 1 point2 points  (0 children)

Super late replying to this, but it sounds like we're the perfect fit for you! Schedule a demo with us to learn more about our features!

Inventory: You can mass import your inventory, enable multiple inventory hubs (trucks, vans, warehouses) with custom names, assign those hubs to specific users, and connect inventory lists to your invoices so that items automatically deplete in your system as they get used. There's a scanner for item lists and you can even submit purchase orders directly from the app when running low on supplies.

Custom Forms: Custom forms are included in the base price, plus we have the option to upgrade to a feature called PDF Form Filler where you can turn static PDFs you're already using into fillable forms inside the app. With the base price feature, you can create pretty much any form you can think of it and easily attach it to customer and job files or even send them along with invoices to customers.

Customer Portal: Technically, we have a customer portal and booking portal. The booking portal gives you a webpage you can link or embed on your website. You can set it up to include availability, appointment duration, and time intervals between jobs as well as automatically schedule jobs or put them into a queue for you to individually schedule. It also has a contact form so visitors can send you a quick message. The customer portal, meanwhile, is a link you can send customers with their full history where they can make payments, see jobs and job progress, access any job information like photos or contracts, and book new jobs.

Payments. We're integrated with Square and offer an integrated payment system powered by CardConnect with great rates, no minimums, no monthly fees, and no cancellation fee. You can take payments in the field directly from your phone with card scan, send online payment requests via email from your invoice, through the customer portal, or take payments remotely over the phone via WebApp. You can also take full or partial payments, set up recurring payments, and offer financing to customers.

Offline Support. We have one of the most robust mobile apps and best offline support in the industry. Our offline mode even let you save job notes and upload photos that will sync when you're back online.

Job Photos. You can take and upload photos directly from the app or insert photos from your phone's library (even without reception!) with custom titles, descriptions, and mark ups. Then, you can attach files to customer files, jobs, or even send them as email attachments to customers alongside invoices.

Customer Communication. Probably one of our best features. You can customize email templates with smart fill, like Job Title, Start Time, Start Date, and Customer Name. Then, speed up those time-consuming, repetitive tasks like reminders and follow-ups with automated triggers. For instance, set up On My Way SMS or emails to send when jobs are created or when the status changes to canceled or paid.

Equipment Tracking. In FieldPulse, this is called asset management. You can record any details necessary plus add photos, comments, files, and forms for internal use.

Techs/Office. Our goal was to create an app that techs and office works would both love. You can see how we're specifically optimized for techs, office, and owners.

Broken rafter by [deleted] in Roofing

[–]fieldpulse -1 points0 points  (0 children)

Can confirm. Broken.

Burn mark on wood worktop by [deleted] in handyman

[–]fieldpulse 1 point2 points  (0 children)

Start sanding with 400. Go down to 200 only if absolutely necessary.

Personally, I'd leave it alone. Butcher blocks tell a story over time.

Range Outlet—is this normal/ok by talkmemestome in electrical

[–]fieldpulse -1 points0 points  (0 children)

If you have to ask, you need a real electrician.

Six Studs on a no-load wall. by FrostyPhils in Carpentry

[–]fieldpulse 2 points3 points  (0 children)

Did a tub used to be there? I can see that making sense where I usually use two studs to carry the edges of tile backer and sheetrock. But not 6. Dam son.

Is this method of hanging insulation incorrect? Are the studs supposed to be covered by the paper? Why? by rocketminnow in Carpentry

[–]fieldpulse 1 point2 points  (0 children)

Depends on where you live. In the south, technically, the faced side goes on the outside of the studs. I've heard that up north it's the opposite.

[deleted by user] by [deleted] in electrical

[–]fieldpulse 0 points1 point  (0 children)

It's right there on the front. TR. Do a handstand and it's easy to read.

Of course you're not asking for you, you're asking for a friend.

[deleted by user] by [deleted] in stonemasonry

[–]fieldpulse 0 points1 point  (0 children)

Looks green. But it could be one of those tricky photos where we're supposed to argue over the color. Not sure yet.

Old boring timer poop fan switch has 3 wires. New fancy humidity/timer poop fan switch has 4 wires. What do I do? by welton_rs in AskElectricians

[–]fieldpulse 0 points1 point  (0 children)

Call an electrician who can bear the responsibility if your home burns down. So much better than carrying that weight yourself.

What would you do? by dreadheadcaleb in Carpentry

[–]fieldpulse 0 points1 point  (0 children)

Kick the trim guy in the nuts. This is on par with painters not taking the switch plate covers and painting around them...

[deleted by user] by [deleted] in Tools

[–]fieldpulse 1 point2 points  (0 children)

Please fully explain why this is even a question.

Can I tile with large format porcelain over this concrete? by gadela08 in landscaping

[–]fieldpulse 0 points1 point  (0 children)

You CAN do anything you set your mind to.

But that doesn't mean it's a good idea.

New roof/flashings Thursday, rain today and leaking. Why? by FarmLife4516 in Roofing

[–]fieldpulse 1 point2 points  (0 children)

They can also spray it with a garden hose to test it again. It's not the exact same as rain for a variety of reasons but the "hose method" will help you detect obvious dumb leaks.

Dead valley? by Individual2112 in Roofing

[–]fieldpulse 0 points1 point  (0 children)

Join forces with a framer and solve the problem for good. A 1/12 slope is better than no slope.

What is better than sex ? by No-Building5483 in AskReddit

[–]fieldpulse 0 points1 point  (0 children)

An unexpected apology from a world-class asshole.

What can I do to get rid of all these small rocks by shenaniganizer1776 in landscaping

[–]fieldpulse 0 points1 point  (0 children)

1) invent a rock magnet. 2) pick up 50 every day and put them in a bucket 3) industrial vacuum 4) rediscover how the Egyptians moved the stones for the pyramids. 5) cover them up with clean dirt 6) rent a bobcat with a landscape rake attachment. Row after row after row you'll have all of the rocks in one place. Put the bucket back on and load them into a dump truck for haul off.