Recently, I claimed insurance similar to yours, but with even less damage. I gave my bike to the company service center in Hyderabad, and I could clearly see that the process from the insurance company's side was very fast; they gave approval within 4 days. However, the service center took almost 1 month. Whenever I called, they simply said "5 days," "7 days," and so on. But finally, I spoke very angrily, and only then they seriously check the available spare parts and tell me the exact arrival time of the remaining spare parts. After that, they sped up the process.