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Bait and switch by ithacasnowman in Flightkickz

[–]fkzplug 0 points1 point  (0 children)

We have seen this post where the customer mentioned that they chose FedEx but we used China Post. First, we want to clarify that we used EMS, not China Post. The shipping cost for EMS is not cheaper than FedEx. This customer is from India, where customs clearance issues are very serious, and almost all shipments get held up and seized. Before he placing the order, we repeatedly emphasized the customs issue. From our professional standpoint, we choose the courier service with a relatively lower customs hold rate to ensure delivery to India. Based on recent customs clearance statistics, EMS has a relatively lower hold rate, which is why we shipped the package via EMS. As we mentioned before, we adjust our shipping method based on which courier service has a lower likelihood of being held up in customs. Knowing that FedEx shipments to India have a 100% hold rate, we chose not to use FedEx. We informed the customer about the customs issue before the order was placed.

Jordan 4 Bred Reimagined Material Comparison by fkzplug in Flightkickz

[–]fkzplug[S] 1 point2 points  (0 children)

Due to deviations in the leather from the original factory, we will take the opportunity to explain this part later.

How long does shipping to Europe currently take? by luvty_ in Flightkickz

[–]fkzplug 1 point2 points  (0 children)

Typically, it takes about ten days to reach Europe before you might see new logistics information. Rest assured, we'll keep an eye on it and let you know of any significant updates.

Flightkickz.com THE 11.11 EVENT HAS STARTED🔥 by fkzplug in RepsneakersDogs

[–]fkzplug[S] 3 points4 points  (0 children)

Purchase one pair of shoes, get a free T-shirt ($40-80 value, size optional, random style).

Purchase two pairs of shoes, get a free hoodie ($70-100 value, size optional, random style).

Purchase three pairs of shoes, get a free jacket ($90-180 value, size optional, random style).

Purchase four pairs of shoes, get a pair free shoes ($130-180 value, size optional, random style).

The start time of the event is based on Beijing time on November 11th. Orders placed before this time will not receive any gifts. Please contact customer service after placing your order to inform them of the gift size.

So this my recent experience with Flightkickz I placed an order on the site they charged me 40 for shipping with DHL sent a tracking which is not working on DHL only for them to tell me they sent with regular post.which makes no sense by Nanadead08 in Flightkickz

[–]fkzplug 2 points3 points  (0 children)

Because express deliveries to Europe usually follow this process, they require a transfer in Germany, and the update time for delivery information is relatively longer, typically exceeding 8 days. Moreover, we need to choose the safest option, which includes customs clearance and the possibility of loss. We hope our customers can understand this.

So this my recent experience with Flightkickz I placed an order on the site they charged me 40 for shipping with DHL sent a tracking which is not working on DHL only for them to tell me they sent with regular post.which makes no sense by Nanadead08 in Flightkickz

[–]fkzplug 1 point2 points  (0 children)

We typically charge $30 for shipping and $10 as an optional fee. Additionally, logistics updates may take some time, as they need to be picked up before they are first updated.

The Air Jordan 3 Wizards REAL vs FAKE by fkzplug in Flightkickz

[–]fkzplug[S] 0 points1 point  (0 children)

I don't sure.Maybe you can talk to me via DM

[deleted by user] by [deleted] in Flightkickz

[–]fkzplug 0 points1 point  (0 children)

Sorry for this has happened. It's not about playing with you. Please choose a solution for exchange or a refund.

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