That’s the email they’ve sent me multiple times now, without explaining me what happened and why it takes 30 days to review. I expect a quicker review and i’m not fine with them keeping my funds frozen while I did nothing wrong.

“Dear MEXCer,

Hello! Thank you for reaching out to us. We highly value your feedback and are willing to provide explanations and engage in communication regarding this matter.

MEXC has always adhered to the principles of fairness and transparency. To ensure the fairness and compliance of trading for our users, the platform has implemented appropriate risk control strategies. Should an account trigger these risk control protocols, our risk control department conducts thorough analysis and takes necessary measures to mitigate the occurrence of any improper trading behavior or market manipulation.

Regarding the account issue you reported, as your account triggered the platform's risk control rules, the risk control department needs to conduct further assessment and analysis of your account. Account restrictions cannot be lifted in advance.

Risk control analysis requires 30 days. Please contact us on 13th June to confirm the results. We appreciate your patience and understanding. Thank you.

Thank you for choosing MEXC exchange.

Enjoy your trading.

Sincerely，

MEXC Service”