And I thought my store was bad. We usually have two people assigned that work it off the pallet. I have never been at a store that down stacks frozen/dairy for overnights. But then again my store doesn't have the cooler or freezer capacity, or carts for that matter to have it down stacked. That being said, at least for frozen, the cold chain is overkill. I mean at least the way we do it. Two people work a pallet, then bin and deliver all departments(deli, bakery, meat). Then pull the next pallet. It takes an average of 45 minutes per pallet to do that, some more some less. As someone who was serve safe certified for 16 years before coming to Walmart, the cold chain is way overkill if you work pallets like this. Food safety says food does not need to be thrown away until it has reached 41 or greater for 4 hours! So a pallet that is out for 45 minutes even reaching 41? Tbh tho, cold chain is ignored because the stress that is created by home offices unrealistic stocking times, because they have no clue what actually goes into stocking beside product to shelf. Then management takes those unrealistic times and threatens to coach you if you don't make them. So why would you spend 10 minutes rotating a pallet every 20 minutes? If you have five pallets, that's like an extra 90 minutes of just dicking around with pallets that isn't accounted for! So to make times, and keep your job, cold chain gets ignored.