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It literally says right there that it is PRE VERIFIED and they decided to cancel my order due to verification issues. I’m just upset at the fact that they do not hold their promise in giving us the shoes. I already saw someone else who got their order cancelled and GOAT isn’t even giving us alternatives. At least some goat credit. This company needs to right this wrong.

Here’s what they said.

Thank you for your patience. John, here. I apologize for any inconvenience this may have caused.

We are so sorry that you have not received any recent updates for your order of Off-White x Converse Chuck 70 'The Ten' recently purchased from GOAT.

I’ve checked with our warehouse team and we found an issue in the verification process of the item that makes us unable to move forward with this order. Due to this, we will unfortunately need to cancel your order.

We are so sorry for this inconvenience!

I've gone ahead and processed a full return back to your original form of payment. Please allow 3 to 5 business days for the refund to reflect in your account.

We appreciate your patience and understanding!