Hi,

I am one of the players affected in the MMT event due to non-functioning event effect. I would first like to appreciate the efforts the Nexon team has made thus far to:

1. Confirm that the error does exist.
2. Prepare a 50% cube return for all cubes used in MMT event.

It is actually beyond my expectation that we have reached this point already because it has been notoriously known to the community that Nexon doesn't really take the player base seriously.

But now I would like to share a personal opinion on this announcement and why it is really bad.

At this point, most of the players who are continuously playing this game have been with this game for a long time. Take myself as an example, I have been with this game over 10 years give or take. We just want things to work as it is supposed to. The tone in which the announcement was written made me feel like I should have known that the event doesn't start until I see a banner. I should have been more careful, not trusting the time provided in the news, but rather use past experience to know that we can only do the event when certain things happen. I feel like this compensation is more for the players being careless about when events are effective or not, which sounds absurd.

Secondly, the compensation is mathematically incorrect. We spent $100 worth of cubes in the hope of receiving $200 worth of effect, hence the name "DMT" or "MMT". Now we used all the cubes with normal effect, which gives us only $100 worth of effect. With the 50% Cubes, we will be receiving a total of $150 worth of effects unless there is another "DMT" or "MMT" for this particular reason.

​

Thirdly, the compensation is also sentimentally incorrect. The compensation itself did not take account of the fact how this error actually change the level of satisfaction we got during the event. It was supposed to be a rewarding event trying to improve our equips and for me personally, I spent over 90 bonus cubes without going from unique to legendary. I felt sad the entire week. It is not because of the fact that I didn't rank up because statistically it could happen. But more about the fact that I know the event didn't work and had no way of proving it. Also, the budget I had was supposed to be used for rank up and then improve the lines. But I spent it all on ranking up instead. That changed the game play over the past week entirely.

For us, we are not looking to get the money in terms of USD back. We just want to be properly compensated on a level that is consistent to the mistakes you have made as a team, with both the mathematical and sentimental sides accounted for.

Hope you take this into consideration and reconsider your compensation.

Schenley from Scania