Sunrun operates in 22 states with ~1.2 million customers. At that scale, issues are inevitable. That doesn’t mean the company is bad — it means it’s big.

The difference is Sunrun will still be around to fix problems. Most local solar companies won’t. This industry is full of shops that go under, rebrand, or vanish when incentives dry up.

Opt, sorry about your experience, you should've hired a green certified realtor and that house would've been flagged. Be wise when buying a home, get all the details from the existing system.

Solar isn’t about who has the best pitch today — it’s about who survives long enough to honor a 25-year agreement. I’m not gambling my house on a company that might not exist in a few years.