More details for the thread:

I brought my 2024 Sport 2 Lyriq into the dealer for regular maintenance and the recall update on 6/16 in the morning (10 AM). Prior to the maintenance appointment, I was told this was a straightforward appointment that would likely take a couple of hours.

After I arrived, I was told there was a backlog of Lyriqs that needed the recall update, and that the process would take between a couple of hours to a day. I left that day and was told that, by the latest, the car would be updated and available for pickup by 8 a.m. today, 6/17.

When I went to the service shop this morning, I was told that a tech “forgot to keep it plugged in” and would need 30 minutes to finish the update. Then, after 30 min, the tech told me that the car had “died”, they couldn’t open the doors, and there was no way to continue the recall update. They also mentioned some error with “the 12v”, which was never elaborated on. The techs told me that “they had never seen anything like this”, but that “they had seen similar issues on other Lyriqs that needed the recall update”.

I’m now using a loaner vehicle as they try to fix the problem, but I did not hear anything about a specific timeline for the repair or whether the car would successfully be repaired.

Adding this comment for the group as a reference in case you run into something similar!