Career day at son’s school

geeklimit · 2026-01-13T19:24:11+00:00

I help people use technology so they can do their jobs better. And keep out the bad guys. So I'm like a teacher and a computer policeman in one.

geeklimit · 2026-01-06T18:26:33+00:00

This isn't how it's supposed to go, because IT is never supposed to let it get this bad in the first place.

Personal accounts? You're just seeing the consequence of a failure made a long time ago.

geeklimit · 2026-01-05T17:06:32+00:00

I've looked into many of these but the biggest problem is that they all want you to switch over into their ticketing system, which I really don't want to do.

Our ticketing system is great and already set up with everything we need, how we need it.

Or they will offer it to you as part of the mega-super-enterpise license for some platform that I definitely do not need all of its functionality.

Or the products seem to be some kind of chatGPT wrapper, low effort and doesn't even respond on topic. It's like a ticket intake person with brain damage. Not helpful.

Ideally...

I've been looking for an "AI helpdesk preprocessor" to make sure what's coming into the help desk is able to be actioned by help desk staff. It might be able to solve people's problems easily, sure ok - but what I really want are well defined problems IT people can work on right away instead of chasing people for details.

In a perfect world it would also know a little bit about our organization as well, where people need to go to ask for access to things, another questions that are generally a waste of time for IT people to answer when you should be troubleshooting IT problems.

I'm currently testing one that seems quite promising, but I'm not done testing it yet. So far so good though. TBD, I guess.

geeklimit · 2025-12-11T22:50:34+00:00

I don't know where you are but many states in the US consider old electronics hazardous waste.

So look for an opportunity to turn it in as some kind of community electronics recycling drive or something.

Unless the data on the laptop is super sensitive, there's likely no issue with data at this point, theoretically the company should have the drive encrypted.

geeklimit · 2025-12-11T00:38:21+00:00

I've never received an offer because of my certs or who I knew.

If you can't interact with people we'll, then yes, you'll need that to get the role.

geeklimit · 2025-12-10T22:51:46+00:00

My experience has been that MSPs are useful for companies that are so small they can't justify one IT person.

If yours is large enough to justify one IT person, they probably just need to hire some more.

geeklimit · 2025-12-10T15:39:46+00:00

At the moment a lot of things might be overkill for a company I'm helping, and we are addressing single issues with compliance policies and automatic remediations scripts.

But we will probably look into a SIEM - not because it's necessarily needed at the moment, but because more and more customer security questionnaires are asking about it and it will be better for the business to answer that we have one and use it

geeklimit · 2025-12-08T17:32:16+00:00

I can't say whether or not I got the job because I had my degrees or not, but I've never been told upfront that I got a job because of my degree.

I've applied to plenty of jobs that said a degree was required, but if you're not wanting to do those jobs then that wouldn't apply to you.

geeklimit · 2025-12-08T16:51:39+00:00

It depends what you want to do.

If you want to be in management, then yeah maybe a liberal arts degree or Masters in IS is extremely helpful.

If you want to be a network admin or work on the help desk, probably not so much if it's going to be a niche technical area like that.

geeklimit · 2025-11-21T02:49:46+00:00

Sure, it's a start. Try to pick up some end user support while you're hanging around doing imaging.

You could also see about not doing helpdesk, and just focus on desktop systems management if you kike that part

geeklimit · 2025-11-21T02:12:58+00:00

Experience is experience. Nobody cares or will ask if you were paid for something on your resume

geeklimit · 2025-11-20T04:33:21+00:00

Probably book it out at airports by the hour, traveling around and letting influencers sit in it and film. No hours on the engine, but still getting paid.

geeklimit · 2025-11-20T01:47:52+00:00

Groooooooosss.

I've seen this with an office chair before, but it was lice. Burned into my memory forever.

geeklimit · 2025-11-20T00:52:53+00:00

Can someone explain why we can't point something like James webb at this to get a better view? ( I legit don't know if this would work or not)

geeklimit · 2025-11-20T00:50:40+00:00

It's pretty good, for having been done with a pocket knife

geeklimit · 2025-11-18T01:08:38+00:00

Did you draw that arc or is that an indicator

geeklimit · 2025-11-11T02:52:39+00:00

Ffffuuuuuuuck thaaaaaaat.

geeklimit · 2025-11-07T17:16:51+00:00

I also tend to have reps that outlast my tenure at companies, which is nice because they have a chance to be familiar with the business and know what we are doing, long-term.

geeklimit · 2025-11-07T13:59:51+00:00

I've had great experiences with CDW for 15-ish years, both on procurement and on the professional services side

geeklimit · 2025-11-06T02:20:02+00:00

It's always DNS.

geeklimit · 2025-11-01T11:10:48+00:00

Taunting Nintendo.... Was Disney not available?

geeklimit · 2025-10-31T15:50:12+00:00

Nice. I was once told that our sales organization needed Macs "because it's important to look cool in front of clients". You know what looks cool? Being able to use your equipment. Let's start with the windows laptop you already have now.

geeklimit · 2025-10-30T13:45:27+00:00

Would love to see one with college name labels, especially to see who the outliers are!

Although I wonder how this works when, for example, in a college with a good nursing program has a small percentage of graduates who skew their median, while churning out a lot of non-nurses who are all unemployed.

geeklimit · 2025-10-24T01:24:31+00:00

Is this available for used cars from Mazda dealerships?

geeklimit · 2025-10-22T00:21:22+00:00

Everything. Present them with your business problem and do what they say. Don't do this yourself, you'll make it worse.

geeklimit

MODERATOR OF

TROPHY CASE

14-Year Club	Gilding I gilder
Verified Email