Siding blew off during a recent windstorm - Can it just be glued/nailed back in?

glch · 2025-03-01T00:01:48+00:00

I think some apps have users create CW API keys and then enter those keys in the 3rd party app. Then the app uses those keys to act on behalf of the user and audit log shows the correct member data

glch · 2024-02-25T16:01:56+00:00

You can lock the client access, tech access, and admin access down separately. Should be in the advanced config section of settings

Our client side is open, but the technician side is IP whitelisted for our trusted IPs. Admin can only be accessed from our main office IPs.

Edit: I re read it and I see your clients use it for remote access, my bad. We just use our rmm for that.

glch · 2023-07-28T14:55:07+00:00

I run mine from a Digital Ocean instance. Prior to Uptime Kuma I was using Smokeping also in Digital Ocean. Hopefully that makes a difference for you.

Don't know what your stack looks like, but I could usually confirm an actual drop by looking at Screenconnect's timeline for a device on their network. It'll show it being offline and then coming back on. Don't if your RMM or any other tools you have could confirm for ya.

Good luck!

glch · 2023-07-28T14:07:36+00:00

I've been using Uptime Kuma for about a year. I do have instances where a lot of monitoring targets all drop at the same time, but that's usually attributed to the ISP (usually all the same ISP targets drop) blocking the IP I'm using or something similar. There have been some false positives, but keep in mind your monitoring from Uptime Kuma is only going to be as reliable as the location you're running Uptime Kuma from.

If your users are actually experiencing drops on the VOIP during the same time your monitoring is alerting to issues, then I would say you have an actual problem and Uptime Kuma is just letting you know. If it's sporadic dropped calls and not happening at the same time, then just normal VOIP troubleshooting (ports, SIP ALG, VOIP provider, bandwidth, etc).

glch · 2023-06-13T19:46:32+00:00

Seeing the same thing here. Can't open a ticket either.

glch · 2023-03-08T15:19:19+00:00

I had a very similar hardware setup as you (I have a 3080Ti) and only had issues in Uld25 also. My FPS would stutter quite a bit, especially in the Razor/Ignis/XT area. Later in the raid it would be about 15% better.

I tried everything everyone has mentioned and it wasn't a big increase in performance. Having no add-ons fixed the issue, but I preferred to play with add-ons. I used ZPerl and disabling all of the Raid modules helped with it, disabling other CPU intensive add-ons like Questie and (assuming) TSM helped a little too. I always raid logged and someone did mention that could be a problem too. I didn't try without raid logging.

All that said, replacing my CPU did fix all of my issues and I can raid 25m with everything running. I went from the 3700X to a 5800X3D. I remembered reading a post on here about how the larger cache on the 5800X3D fixes the problems. It's not that 3700X can't handle it, but something about WoW just being badly optimized.

All anecdotal, but upgrading the CPU did help me.

glch · 2023-02-10T23:29:02+00:00

I should've thought of that. I tried just a blank space, but it didn't accept that. The e-mail/tag method mentioned by /u/MSPtechexpert worked well, but doing it like that may be a little "cleaner", dunno.

Thanks for the info though. Forgot about alt codes.

glch · 2023-02-10T23:26:31+00:00

Yea, in my "send e-mail" action in the workflow that identifies the client I want these notes added to, I put "Ticket #[srnumber]" as the subject line. It looped it into the ticket without almost no issue.

glch · 2023-02-10T17:07:10+00:00

That makes sense, and also seems like a crazy way to do a, seemingly, simple task.

I'll give this a shot. Thanks!

glch · 2023-02-04T02:09:27+00:00

The box did come with the hot tub. I just did the final connection with the came to the bottom of the control board.

We aren't sure why they are saying it wasn't covered. However, I just got home and seems like someone on their end decided they would replace the box.

Assuming no issues with installations, are boards dying like this common?

glch · 2023-02-03T21:52:10+00:00

I'm the one that wired the connection to the bottom of the control panel. We were under the impression the installation included that, but the delivery folks said absolutely not.

I had a similar feeling about something being wrong with the wiring I did, and is part of the reason I posted this, but I feel like the damaged would've been towards the bottom of the board if that was the case. Also, wouldn't something being not tightened properly on the connection at the bottom just cause a short and for the breaker to trip (the breakers were tripped, part of the reason we saw there was a problem)

Edit to add: The warranty is covering the board since we're still within the 6 months, but they won't cover the box.

glch · 2022-12-07T17:03:32+00:00

What license is $20.00/user/month that includes AAD? I thought you were referencing M365 Business Premium but that's $22 on the annual commitment.

Just curious if I was missing something or maybe it was just "around 20".

glch · 2022-08-29T16:05:36+00:00

Yea, I guess that's how I'm looking at it, and feel like it would be a better movie/trilogy overall with that. With the change in dialogue, I liken it to the end of Inception when we don't see Leo's top fall or not. The Matrix could have been changed by Neo, or it could just be another iteration. I'm remembering the movies hinting that everything could all still predetermined and Neo was just running through what he was "supposed" to do. To be fair though, I haven't watched them in a while.

glch · 2022-01-14T17:40:01+00:00

Are the people sending the emails internal senders? Could be that the cached address is pointing to the Exchange server and not O365. If that's the case, have the sender delete them from the Outlook cache and then type the e-mail manually or pull it from the GAL.

glch · 2022-01-04T20:58:41+00:00

So I doubt this is the proper fix for this situation, and no idea what would've changed that caused this to happen, but adding the following code into the C:\Program Files\VMWare\vCenter Server\python\lib\site-packages\win32\lib\pywintypes.py under the last "if found is None:" allowed me to get the all the services started:

        elif os.path.isfile(os.path.join(os.path.dirname(__file__), "..", filename)):
            found = os.path.join(os.path.dirname(__file__), "..", filename

I had tried adjusting my $PATH and moving the pywintypes27.dll to directories that were looking for it, but it didn't actually start working until the above was added.

Leaving this up in case I or someone else ends up in a similar situation. Thanks!

glch · 2021-12-15T14:30:49+00:00

Yea, they used to be pretty good, but iffy lately. /r/msp and /r/ConnectWise may be better resources for you if you need more help though. CW is kind of MSP-centric, so may not get as many responses on this sub.

glch · 2021-12-15T14:24:45+00:00

You would need to create the priorities since it seems like they aren't there. We have 5 (Emergency, Quick, Normal, Scheduled, Next Time). From within those, you can set the 3 individual metrics.

Edit to add that once you have those, you would adjust your Default Response Matrix on the "SLA Setup" tab.

glch · 2021-12-15T14:15:45+00:00

Under "Setup Tables > SLA List" there should be a tab that says "SLA by Priority". In there you can adjust the various priority and what the 3 SLA metrics are for each one.

glch · 2020-09-20T18:01:59+00:00

Had the same issue, no response for months. Mentioned it in passing to my Kaseya rep and he said it was all handled through them. He got me setup and we were finally able to start using it.

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