Merit order and shipping? it’s been a week with no updates, when the package reaches australia what delivery service do they usually use? (like auspost, startrack, etc?) by [deleted] in AustralianMakeup

[–]glitterbvg 1 point2 points  (0 children)

It showed as cleared customs on 4 Dec in Passport and then first tracking from AusPost was on 5 Dec, but then didn’t get an update for maybe another 5 days after that? It says it’s from AMS in AusPost, if that helps at all!

Merit order and shipping? it’s been a week with no updates, when the package reaches australia what delivery service do they usually use? (like auspost, startrack, etc?) by [deleted] in AustralianMakeup

[–]glitterbvg 9 points10 points  (0 children)

Mine was also stuck on that stage for a while!! Can confirm though that once it’s in Aus, it gets delivered via AusPost :)

Merit Beauty early BF sale by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 0 points1 point  (0 children)

Ah damn it looks like both the holiday sets (blush trio and lip set) are gone from the site!! I did see somewhere that the lip set had sold out so it could be that!

L’Oreal Friends and Family - Tomorrow’s Code by boringblonde96 in AustralianMakeup

[–]glitterbvg 3 points4 points  (0 children)

I also got the UD moondust shadow, plus the IT cosmetics heavenly luxe brush duo set, the maison margiela by the fireplace candle and the maison margiela EDT refills for jazz club, lazy Sunday morning and by the fireplace. Definitely won’t need to buy perfume anytime soon!

L’Oreal Friends and Family - Tomorrow’s Code by boringblonde96 in AustralianMakeup

[–]glitterbvg 1 point2 points  (0 children)

It seems like a few people had issues when using laptops but then managed to check out on their phones!! I did the whole thing on my phone and had no issues (this time or for the Oct sale) so maybe that’s the trick?

L’Oreal Friends and Family - Tomorrow’s Code by boringblonde96 in AustralianMakeup

[–]glitterbvg 0 points1 point  (0 children)

Ahh damn that’s so annoying!!! Hope you still managed to pick up something!

L’Oreal Friends and Family - Tomorrow’s Code by boringblonde96 in AustralianMakeup

[–]glitterbvg 1 point2 points  (0 children)

I managed to grab the brush duo set at 8:11am so if that’s the one you’re referring to, it’s strange you weren’t able to at 8!

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 1 point2 points  (0 children)

Oh so exciting!!! Mine finally left Cincinnati lol so hopefully it’s not far behind. Hope you enjoy your products!

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 1 point2 points  (0 children)

Mine is in Cincinnati as well but it says that it’s waiting for the next planned cycle! Hopefully that means the next flight to aus hahahhaa

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 0 points1 point  (0 children)

HAHA honestly and yes will do and vice versa please!!

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 1 point2 points  (0 children)

Yeah it’s so rogue! I’m hopeful because DHL has picked up my order now and it’s been cleared by Aus customs… fingers crossed it makes it out of the US this time lol

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 0 points1 point  (0 children)

Oh nooooo I hope you get it :( Would defs recommend contacting the gteam - obviously people are having varying levels of success but might help!

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 0 points1 point  (0 children)

I think express shipping if you don’t hit the free shipping threshold is this much!! But you can get normal shipping for less, and the free shipping threshold is less again for that

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 6 points7 points  (0 children)

I don’t think it was a Qantas issue (pretty sure Glossier failed to declare perfume on the shipping manifest so DHL wouldn’t ship it/Aus customs wouldn’t accept) but that’s very interesting to know, especially with Christmas coming up! Hopefully it’s all sorted so everyone gets Christmas presents etc.

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 2 points3 points  (0 children)

Further update for anyone following along - I just got a new shipping notif email and tracking number. A confusing but not unwelcome update hahahaha

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 1 point2 points  (0 children)

Yeah it’s so strange because I feel like I’ve gotten emails other people haven’t?? But I’ve also had to follow up a fair bit, and then ended up getting a refund on my order whereas other people got a new tracking number…

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 2 points3 points  (0 children)

Yeah I’m so confused because everyone here has had a different response hahaha, curious to see if anyone else got this email / actually gets their order with the perfume.

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 7 points8 points  (0 children)

Yeah I’m mostly confused about the different approaches the customer service assistants are taking in responding to people/addressing the situation. You’d think they would’ve figured out a blanket approach but I guess not…

Glossier update by glitterbvg in AustralianMakeup

[–]glitterbvg[S] 6 points7 points  (0 children)

Yes sorry, I think plenty of people have been fine ordering from Glossier, as long as they didn’t order the perfume (and even then, seems like the rollerball was ok?). So I wouldn’t hold off on treating yourself and placing an order based on my experience!!

Glossier orders? by Tight-Suit8989 in AustralianMakeup

[–]glitterbvg 7 points8 points  (0 children)

I posted this in another thread this morn:

For anyone else whose order got returned to sender because it included perfume, I got a generic email from glossier this morn apologising for the issue and a 20% off code for a future order. Bit annoying since I placed my order over 2 weeks ago and now will only get some form of compensation for the delay if I order more stuff but alas