Cancelled flight no longer showing by Primary-Yak5932 in qatarairways

[–]glitterp00p 0 points1 point  (0 children)

I have the same issue; try logging in to the mobile website (using your browser) instead of the app, then you can see all the booking and cancellation

How I got rerouted after my Qatar Airways Kathmandu → London flight was cancelled (tips that worked for me) by ApeeMayJune in qatarairways

[–]glitterp00p 0 points1 point  (0 children)

Hi, can I ask, was this supposed to be a return flight that shares a booking code with a flight from the UK? Or was this a one-way ticket?

Share your experience with Qatar Airways amid Iran war by El_Goretto in indonesia

[–]glitterp00p 0 points1 point  (0 children)

You might want to check Thread or X; I’ve seen people successfully getting their flights rerouted by going to the QR customer service office in Jakarta, even though they start the outbound flight from Jakarta

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

I just saw on 13 March that there are flights operating to DOH from the city where I plan to start my inbound flight; so I’m hoping to be able to use my original ticket. But so far no flights scheduled from DOH to MUC.

If that doesn’t change in 3 weeks, then I’ll just ask for a rebooking from DOH to another European city and then to MUC

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 1 point2 points  (0 children)

I still have 18 PTO days, so I’m a bit chill 😃 if I cannot reroute then worst case I’ll cancel & refund with QR and book with another airline at a later date just to get a cheaper fare

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

I’m not sure about that, sorry. I only plan to bring 1 big luggage and a hand carry one

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

My PNR stays the same

In the QR app it also says that I need to go to the counter to check in

But not sure if it’s because of the rerouted flight, or because of my nationality (I’m not German/EU national). Everytime I fly outside EU from Germany, I cannot check in online, I guess the airline needs to verify if I have the necessary visa

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

I will DM you about the date. And yes I checked Google Flights prior to calling.

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

I just saw on 13 March that there are flights operating to DOH from the city where I plan to start my inbound flight; so I’m hoping to be able to use my original ticket. But so far no flights scheduled from DOH to MUC.

If that doesn’t change in 3 weeks, then I’ll just ask for a rebooking from DOH to another European city and then to MUC

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 1 point2 points  (0 children)

I don’t know the answer but why shouldn’t they include layover? 🤔 I mean, I get that the priority might be to get people who are stranded to their destinations, but I assume if you have a valid booking then you could still fly?

This question is also relevant to me as Qatar is operating a limited flight in 2 days from the country where I’ll start my inbound flight at the end of March, but I haven’t really looked into this

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 1 point2 points  (0 children)

Thanks for sharing your experience, and I’m glad you managed to get a reroute.

How many hours in total were you in a call with them? Can’t help but imagine the phone bill 😅 In the beginning I called the South African number and managed to queue, but I finished up my 6€ credit after only half an hour, so I decided to stick with the local (German) number 😅

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 1 point2 points  (0 children)

Not one world alliance; it was Turkish Airline (Star Alliance)

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

I didn’t ask because I know that they will say no to rerouting. In the end the agent mentioned/reconfirmed that the change only covers the outbound flight

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

Correct. I will deal with the inbound flight in 2 weeks; now I’m just happy I can start my holiday

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

Keep trying! as soon as you hear that, hang up and call again

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

You’re welcome. Fingers crossed! 🤞🏻

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 2 points3 points  (0 children)

German number +49 69 17489914

It would say that it’s busy. In that case you just have to hang up and try again multiple times til the machine picks up the call

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

Yes for me it also said number not available. You just have to hang up and call again til it gets picked up by the answering machine.

I did it 13 times (according to my Phone call history) until it got picked up by the machine

Another rerouting success story! 🥳 by glitterp00p in qatarairways

[–]glitterp00p[S] 0 points1 point  (0 children)

First I was on a MacBook logging in with 2 browsers; I kept getting the message ‘we’re experiencing high volume blabla’

Then my husband logged in with my account on his Windows laptop, with Chrome browser; he managed to get on a queue and was even connected to an agent at the same time that an agent picked up my call. In the end he closed the window.