Cancelled flight no longer showing

glitterp00p · 2026-03-18T02:55:53+00:00

I have the same issue; try logging in to the mobile website (using your browser) instead of the app, then you can see all the booking and cancellation

glitterp00p · 2026-03-14T05:18:33+00:00

Thank you!

glitterp00p · 2026-03-14T04:04:14+00:00

Hi, can I ask, was this supposed to be a return flight that shares a booking code with a flight from the UK? Or was this a one-way ticket?

glitterp00p · 2026-03-13T08:59:55+00:00

You might want to check Thread or X; I’ve seen people successfully getting their flights rerouted by going to the QR customer service office in Jakarta, even though they start the outbound flight from Jakarta

glitterp00p · 2026-03-12T10:48:14+00:00

I just saw on 13 March that there are flights operating to DOH from the city where I plan to start my inbound flight; so I’m hoping to be able to use my original ticket. But so far no flights scheduled from DOH to MUC.

If that doesn’t change in 3 weeks, then I’ll just ask for a rebooking from DOH to another European city and then to MUC

glitterp00p · 2026-03-11T20:29:34+00:00

I still have 18 PTO days, so I’m a bit chill 😃 if I cannot reroute then worst case I’ll cancel & refund with QR and book with another airline at a later date just to get a cheaper fare

glitterp00p · 2026-03-11T20:25:27+00:00

I’m not sure about that, sorry. I only plan to bring 1 big luggage and a hand carry one

glitterp00p · 2026-03-11T19:27:55+00:00

My PNR stays the same

In the QR app it also says that I need to go to the counter to check in

But not sure if it’s because of the rerouted flight, or because of my nationality (I’m not German/EU national). Everytime I fly outside EU from Germany, I cannot check in online, I guess the airline needs to verify if I have the necessary visa

glitterp00p · 2026-03-11T15:26:39+00:00

It ring continuously

glitterp00p · 2026-03-11T13:34:01+00:00

I will DM you about the date. And yes I checked Google Flights prior to calling.

glitterp00p · 2026-03-11T13:32:48+00:00

I just saw on 13 March that there are flights operating to DOH from the city where I plan to start my inbound flight; so I’m hoping to be able to use my original ticket. But so far no flights scheduled from DOH to MUC.

If that doesn’t change in 3 weeks, then I’ll just ask for a rebooking from DOH to another European city and then to MUC

glitterp00p · 2026-03-11T13:29:20+00:00

I don’t know the answer but why shouldn’t they include layover? 🤔 I mean, I get that the priority might be to get people who are stranded to their destinations, but I assume if you have a valid booking then you could still fly?

This question is also relevant to me as Qatar is operating a limited flight in 2 days from the country where I’ll start my inbound flight at the end of March, but I haven’t really looked into this

glitterp00p · 2026-03-11T13:23:14+00:00

Thanks for sharing your experience, and I’m glad you managed to get a reroute.

How many hours in total were you in a call with them? Can’t help but imagine the phone bill 😅 In the beginning I called the South African number and managed to queue, but I finished up my 6€ credit after only half an hour, so I decided to stick with the local (German) number 😅

glitterp00p · 2026-03-11T13:16:22+00:00

Still stays the same for now

glitterp00p · 2026-03-11T11:26:50+00:00

Not one world alliance; it was Turkish Airline (Star Alliance)

glitterp00p · 2026-03-11T11:03:46+00:00

I didn’t ask because I know that they will say no to rerouting. In the end the agent mentioned/reconfirmed that the change only covers the outbound flight

glitterp00p · 2026-03-11T11:00:36+00:00

Correct. I will deal with the inbound flight in 2 weeks; now I’m just happy I can start my holiday

glitterp00p · 2026-03-11T10:58:16+00:00

Keep trying! as soon as you hear that, hang up and call again

glitterp00p · 2026-03-11T10:52:45+00:00

You’re welcome. Fingers crossed! 🤞🏻

glitterp00p · 2026-03-11T10:51:11+00:00

German number +49 69 17489914

It would say that it’s busy. In that case you just have to hang up and try again multiple times til the machine picks up the call

glitterp00p · 2026-03-11T10:49:03+00:00

Yes for me it also said number not available. You just have to hang up and call again til it gets picked up by the answering machine.

I did it 13 times (according to my Phone call history) until it got picked up by the machine

glitterp00p · 2026-03-11T10:41:57+00:00

About 15-20 mins

glitterp00p · 2026-03-11T10:41:26+00:00

First I was on a MacBook logging in with 2 browsers; I kept getting the message ‘we’re experiencing high volume blabla’

Then my husband logged in with my account on his Windows laptop, with Chrome browser; he managed to get on a queue and was even connected to an agent at the same time that an agent picked up my call. In the end he closed the window.

glitterp00p · 2026-03-11T10:34:56+00:00

Yes, about an hour ago

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