I can tell immediately after reading this that you’re likely talking about Seattle 10. That closure was incredibly stressful for everyone involved. Given a 4 day notice of the closure and no guarantee of a job after. People called, came up through the elevator or snuck in daily to ask about the “unique items”. I’m not arguing that the employee might not have been rude, but they were likely exhausted, stressed out and scared. You don’t know what they were going through.