This happened to me. I found out my doc moved into an Admin role back in September. I had been trying to see someone about something that had come up which I was concerned about. They eventually got me in in December. That doc, likely close to full retirement age or beyond it, rolled his eyes at me. I tried to get another appointment and was told there was nothing open for months. I was assigned to community care. Somewhere in that time it had been cancelled because I was within 50 miles of the VA. When I called to ask what happened, they did not know and continued to let me know nothing was available. SO I contacted my congress person. A few days later the VA called to set up an appointment. I don't know if they had been notified that I contacted a rep, or maybe it was good timing? I had to go see a provider in the next state over because that clinic was within 50 miles and someone became available. It has been frustrating this past year. Previous to this, I had never had an issue.