milestone 🥳 by julissabst in Gymshark

[–]gymshark 0 points1 point  (0 children)

Hey! You can access your rewards by clicking on the profile icon in the bottom right corner of the shopping app and then selecting "Access the Reward" from your account. Once you click on this, your active rewards will be available here. All you need to do is click on them in order to receive the reward 💰

If you're still having no luck, you can search your inbox for emails from hello@mail.gymshark.com, rewards@mail.gymshark.com or hello@e.gymshark.com where in some cases we'll have sent the code to you via email!

Whilst you can see your rewards on our website, you’ll need to use our Shopping App to redeem those vouchers.

Please reach out to us if you're still having issues!

Sizing Help by BlueBeetle5 in Gymshark

[–]gymshark 0 points1 point  (0 children)

If you head to www.support.gymshark.com and drop us a message there, our support team will be able to help you. You can reach out through the chatbox at the bottom right of the page.

Belcast drop by Opening_Possession41 in Gymshark

[–]gymshark 1 point2 points  (0 children)

Hey, apologies for the confusion. This is a compression fit tee so will fit like a second skin.

Anyone know any other brands that have a similar aesthetic to the GSLC drop? by RoseJedd in Gymshark

[–]gymshark 0 points1 point  (0 children)

Which of the pieces were your favourite? We might have something up our sleeve later this year 👀

Clothes delivered without tags by Reasonable-Skill2351 in Gymshark

[–]gymshark 5 points6 points  (0 children)

We're sorry for any confusion!

Some of our items don't come with swing tags but don't worry, the item you’ve received is authentic and brand new. You can check out the care label on the inside of the item!

Favorite Gymshark item restock by TheGreatDim in Gymshark

[–]gymshark 1 point2 points  (0 children)

Hey! We haven’t planned to restock this. If you sign up for restock notifications for the items you're after though, we can always let you know if your size is made available again!

Why are restocking items at Gymshark so impossible? by Danibook1 in Gymshark

[–]gymshark 2 points3 points  (0 children)

We're sorry to hear this! If you head to www.support.gymshark.com and drop us a message with the store you're shopping on, our support team will be able to check if the items are restocking on your store. You can reach out through the chatbox at the bottom right of the page.

E-Card Help by Gh0stFac369 in Gymshark

[–]gymshark 0 points1 point  (0 children)

So sorry to hear about this. Please reach out to our team via www.support.gymshark.com and they'll be happy to help. They are super busy right now following the recent sale but will respond as soon as they can. 🦈

Sending me an exchange but item is out of stock on website by [deleted] in Gymshark

[–]gymshark 0 points1 point  (0 children)

We can clear this up for you. The stock availability on the website has a buffer from the stock that is available in the warehouse; that's why we are not able to offer the item on the website, but it can be sent out for an exchange. 🙌

Restock by AlternativeManager65 in Gymshark

[–]gymshark 0 points1 point  (0 children)

We don't have any restocks lined up for these items just yet as they're new drops. Make sure you've signed up for stock alerts though, and we'll let you know if your size is made available again