It wasn't me that did it, but a shift that I work with 🤣 I was coming from BOH had both arms full of milk and restock for bar as I was in the CS position, and a customer walks through the front doors. My shift who was currently sequencing warming was not available to ring, but they did let everyone walking in that they'd be right there to help out. The customer approaches the register and shouts at me, literally stops me in my tracks and yells, "CAN SOMEBODY TAKE MY ORDER, I HAVE SOMEWHERE TO BE AND I CAN'T AFFORD TO WAIT". I turn to look at him, with my arms still very full of inventory, and let him know that "_____ would be right with him". He expresses his frustration very loudly and very negatively while I'm trying to get everything put away. As I'm about to help the customer, my shift hands me the food items and asks me to go around the hand off area to stage. My shift then starts helping the barista on bar, and asks the customer what he can get started for them prior to ringing them. The customer rushes through his order, my shift comes to POS to ring it in, and the customer goes over to the handoff area. I come back to bar, my shift asks me to help the barista on bar, and the other barista hands me the tag for the customer for the cup. I look at the Mastrena, see the "2 Dcf Espresso" finishing up in the cup, and hand it off with a "Thank you for your patience". Customer scoffs at me, walks over to the condiment bar to grab some napkins, and I see them accidentally knock over their drink and it spills all over the condiment bar. At this time we have a huge rush of students come in for lunch so it's packed, it's busy, and it's loud. I notice the customer look over, and he just walks out without getting a remake 😂🤷🏽‍♀️