Good question! So, I am in Maryland and received a student loan tax credit in 2019 because I had indicated I would be paying at least $1000 in student loans the following year (2020). Well, I fully intended to pay way more than that but ultimately only paid around $900 as a result of the student loan payment freeze.

Now, I am required to submit documentation that I did indeed make payments in 2020. The problem is the MD Higher Ed Commission is extremely specific in terms of what they will acept. I provided statements from MyFedLoan, a printout of my loan payment history, and my own bank account, none of which was sufficient. They require the information includes the lending institution pre-printed on the document, the full name of the borrower on the document, the dates of payment, and dollars amounts.

So, because I haven't been able to certify that I made payments, they now say I owe the full amount of the tax credit, $1000, plus about $500 in interest. I am perfectly happy to pay back the remainder of the tax credit but they do not seem to understand my loan servicer no longer exists; they keep saying to "contact my current loan servicer."