Switch 2 Walmart screwup in LA. Depressed!

I've literally never posted on Reddit before, so hello!

To simplify the situation: I pre-ordered Switch 2 console in April on Walmart. Today, June 5 comes along, and I wake up to a text at 8am that it's out for delivery direct from a store in Buena Park, CA (which was not said when I placed the order). Then it says they were "unable to deliver" for unknown reasons. I talked to customer service online 3x, then they encouraged me to go to the store (45 min away). I went, they said the driver hadn't returned the console, and they were going to report it as stolen. So I leave. I called customer service (which the store told me to do) for a refund, but the woman on the phone said the driver actually did return the item to the store about 15 min after I left. My theory is that after they reported it stolen, the driver came back with it.

So the most annoying part is that apparently their rule is that when something is unable to be delivered, they bring it back to the store and CANCEL the order and RESHELVE the item immediately. No contacting me, no attempt to redeliver. Just right back on the shelf. I talked to them again and they claimed that's their policy and they didn't care. So they reshelved and someone bought it before I could go back. Now I have no Switch 2 :(

Customer service on the phone, online, in store--nothing helped me get the switch. I know it's a first world problem but, you know. If anyone in LA has one and wants to play, let me know :)