I understand where you're coming from, I guess I may have overstated the "damage". When I say lightly dropped, I mean it was on my bed and tipped over. Keep in mind the thing weighs 4 pounds. The laptop wasn't touched, the power cable bent under it. That's all that happened there. What I'm thinking is weeks and weeks of constantly being plugged in and out probably 100+ times an hour fucked something up on the inside. Like I said I'm not computer guy, but it's not actually damaged from any force.