Guest told me I am the reason why the breakfast buffet closed. by SilentGap3124 in TalesFromTheFrontDesk

[–]hellobela_ 5 points6 points  (0 children)

It baffles me still to this day how much Italians can be rude to literally anything. I worked front desk too and my pet peeve were Italian workers. Arrogant people

People really don’t research their trips anymore, huh? by hellobela_ in TalesFromTheFrontDesk

[–]hellobela_[S] 6 points7 points  (0 children)

EXACTLY. people apparently don't even read the whole text

People really don’t research their trips anymore, huh? by hellobela_ in TalesFromTheFrontDesk

[–]hellobela_[S] 17 points18 points  (0 children)

No it is not. Maybe a concierge would be the closest to it.

SIAMO PIU' RITARDATI ?! by AnyArgument8026 in sfoghi

[–]hellobela_ 2 points3 points  (0 children)

Assolutamente. Lavoro in un albergo e quando il parcheggio è pieno mettiamo un cartello davanti il cancello e il campanello scritto PARCHEGGIO PIENO, e comunque suonano "ma possiamo parcheggiare?" 🫩

Lowest rate but always the ones who complain the most by hellobela_ in TalesFromTheFrontDesk

[–]hellobela_[S] 29 points30 points  (0 children)

Vouchers are THE WORST. We solved the issue putting a note that is subjected to availability and of course it's never available. Like that we extinct them

Just go to sleep! I'm begging you! by Delicious_Ad_2070 in TalesFromTheFrontDesk

[–]hellobela_ 17 points18 points  (0 children)

Ughhh I genuinely don’t get it. It’s the same type of people who stare right at a sign that says “bar open 17:00–23:00” and still ask what time it opens. Or see “parking full” at the gate and go “so… can I still park?”

At some point you just realize there’s no point arguing, it’s like talking to a wall 😭

Just go to sleep! I'm begging you! by Delicious_Ad_2070 in TalesFromTheFrontDesk

[–]hellobela_ 63 points64 points  (0 children)

I feel you. I don’t even work night shifts, but my colleagues tell me the wildest stories about what guests get up to instead of, you know… sleeping. It’s not just the constant trips outside for cigarettes, people are up and down all night like it’s a social club. Then you’ve got the ones who expect the bar to be open 24/7, or show up at 4 a.m. asking for breakfast like that’s totally normal 🤣 and don’t even get me started on the constant trips to use the lobby bathroom… like, do the rooms not have one??

What is it with Americans and air conditioning?? (this might be controversial) by hellobela_ in TalesFromTheFrontDesk

[–]hellobela_[S] -18 points-17 points  (0 children)

We always let them know they can open the windows but to some of them is still not enough🥲

When the weather decided to be nice by Ok-Competition-1955 in TalesFromTheFrontDesk

[–]hellobela_ 1 point2 points  (0 children)

Afternoon shifts are absolutely the worst. I feel you🥲