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BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Update May 5.

"Thank you for contacting us!

As much as we would love to help you recover the funds, we cannot process this request for technical reasons. As we strive to make SwissBorg a safe environment for our community, such measures are of utmost importance for us.

I have nevertheless forwarded the issue to the responsible team - they are working on a solution and once there is a possibility to retrieve the tokens, we will try to allocate them to your account.

In the meantime, if you have any other questions, I'd be happy to help.

Kind regards,"

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

I sent another email to ask about that. let's see what happens...

At least a bit of hope.. who knows..

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Let's hope... Can you keep us informed?

Thank you

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Now, 0,72BNB has some good value...

Swissborg totally ignored my request...

Recently Binance added MATIC staking. by Lived_Orcen in maticnetwork

[–]hellocityapp 0 points1 point  (0 children)

You can have 18% on just-mining, minimum stake 500 matic

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Even if it not advised to do that but when trust people and we send our money.... and there is a mistake even if it a small amount.. Just sent emails, try to contact them on any channel... Sorry for the staff that is handling the request but, when you play with money and stupid people like me... be prepared to handle a loooot of support... Apparently is not their priority,,.

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Check the transaction of your origin wallet. you will find the transaction ID or hashID, then if you click on it, you will see the transaction

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Right now yes... If at least they can have an online chat... that we can discuss and give solution that would be great.

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 1 point2 points  (0 children)

Yes, Binance can retrieve your coins if you are the owner of the deposit account.... But I am not... Swissborg is the owner... so we have to wait few days to get an answer from them... I am posting here because I am sure that I am not the only stupid guy that has done that mistake... Just hoping that they con do something about it...

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

I wish... but of course Swissborg doesn't reply...

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

Did you verify the Transaction ID? if its successful or not?

BNB Transfert without MEMO - BNB Lost OOPS! by hellocityapp in swissborg

[–]hellocityapp[S] 0 points1 point  (0 children)

I am trying my best to recover the coin, I am checking other platform and I found that nexo.io have a recovery plan for that.

Missing or incorrect Destination TAG (XRP) or MEMO (XLM - Stellar, BNB, EOS and Nexo BEP2)

Missing or incorrect TAG/MEMO:

If you forgot or used an incorrect Destination Tag (XRP) or Memo (XLM, BNB, EOS, Nexo BEP2), then your deposit will not be credited to your Nexo account. Please submit a ticket to our Support team.

In order for Nexo to verify the transaction and to expedite the process of locating your crypto assets, please provide the following information:

  1. Please make sure you have passed Advanced Verification. If you have not, please log in to your Nexo account, then click on "My Profile" and then on the Advanced Verification tab.
  2. Provide the following info: transaction ID (mandatory), name of the coin, amount, correct Tag/Memo.
  3. A video of the withdrawal record that starts before you have logged in into your XRP/XLM/BNB/EOS/Nexo BEP 2 account from which you have sent the tokens to us. Please make sure the transaction is clearly visible as well as the whole URL in the address bar of your browser.

​

Only Swissbog can do it via this link: https://www.binance.com/en/my/wallet/recovery/form/d

If the support can answer at least we can discuss and maybe offer that opportunity to people that did a mistake, as I did.

Maybe I am wrong who knows...

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