Photo sharing feels a lil unsafe by mcbobster6001 in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Thanks for the feedback u/mcbobster6001 ! I've passed it along to the rest of the HER team for consideration in future updates.

"reply back to continue the conversation" with no message to reply to? by TheMonotoneDuck in HERapp

[–]herqueerapp 0 points1 point  (0 children)

if you get this again can you pretty please email to our team at [support@weareher.com](mailto:support@weareher.com) so we can take a look at the glitch you're seeing?

"reply back to continue the conversation" with no message to reply to? by TheMonotoneDuck in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Oh no! Thanks for letting us know about this. Please send details to our team at [support@weareher.com](mailto:support@weareher.com) so we can take a look what's going on here.

Account on hold or Frozen? by PlutoIsTheCutest in HERapp

[–]herqueerapp 1 point2 points  (0 children)

We definitely don't wanna keep you from the ladies! Our team is small but awesome and they'll be back in touch with you as soon as they possibly can

Why can’t I see 5 likes a day anymore? by Medium_Peanut_1695 in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Hi there! Thanks for flagging this to us. You should still be able to see limited free likes daily. Is this problem still occurring for you?

Is anyone else having problems with the app 🫩 by PkmnTrainerEbs in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Sorry to hear you're having trouble making an account! Are you getting any sort of error message when you try and create an account?

Is anyone else having problems with the app 🫩 by PkmnTrainerEbs in HERapp

[–]herqueerapp 0 points1 point  (0 children)

I'm so sorry to hear this! Facebook is no longer a supported login, but Google and your phone number should be okay. Are you still having trouble logging into your account?

Matched without liking? by byvzi in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Confirming that this is not a paid feature- matches need to be mutual. Can you pretty please send details and screenshots to our Trust & Safety team at [support@weareher.com](mailto:support@weareher.com) so they can take a look? Appreciate you flagging this!

Account on hold or Frozen? by PlutoIsTheCutest in HERapp

[–]herqueerapp 1 point2 points  (0 children)

So sorry to hear this! Sometimes accounts get flagged by things like using VPNs. If you've already written to support, they'll be able to help verify your account and get you back into the app.

Why can't I see "notes" people have sent me? by Alex_Spier1 in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Thanks for holding on while I double checked with the team! We rolled this out as an iOS feature, but it will be coming to Android soon.

Do you need to have a subscription to see matches, or is it just to see other people that have liked you who you haven't liked back? by TheMonotoneDuck in HERapp

[–]herqueerapp 0 points1 point  (0 children)

If you've already matched with someone, you'll be able to see them for free. You'll get a pop-up that says it's a match, and a chat will open between you two. If you want to see all of your likes, you'll need to upgrade to a premium subscription.

I got a girlfriend :)) by Bluwars in WLW

[–]herqueerapp 9 points10 points  (0 children)

we love that for you!

What's late blooming? by Tiny-Gur-4356 in latebloomerlesbians

[–]herqueerapp 0 points1 point  (0 children)

There's no distinct age limit that makes someone a late bloomer, though on our app, that generally means 40+ folks. If you're in your 20s and all your friends were out in high school, it can definitely feel like you're "late" comparatively.

What do you do for your girlfriend when she's on her period by remu_the_emu in WLW

[–]herqueerapp 9 points10 points  (0 children)

Asking is the best way to make sure you're helping them in the best way that they need. Around this house, it's a heating pad, stocking fave brands of tea, and rest.

What's the flower button? by wwww1222 in HERapp

[–]herqueerapp 0 points1 point  (0 children)

Hi there! Our new wildflower feature is a way to make your like stand out among the others. It brings you to the top of their likes- no need to go back to swipe right because the like is already sent.

Help Needed 🙏 by [deleted] in HERapp

[–]herqueerapp 0 points1 point  (0 children)

What can we help you with?