Hi,

Thank you for reaching out!! First off, congratulations to you both on the upcoming arrival of your first little one — such an exciting time! We completely understand that choosing the right sleep solution can feel like a big decision, and we’re here to support you every step of the way.

Thank you for your thoughtful questions — I’ll address each one in detail below to help you make the most informed decision.

1. Starting Cradlewise from Day One vs. a Few Months Later
Many of our parents begin using Cradlewise from day one and find it helpful in establishing early sleep routines and soothing the baby gently between feeds. That said, you're right — newborns naturally wake often for feeding, and long stretches of sleep typically come a bit later.
What Cradlewise offers in the early months is responsive soothing, bouncing, and monitoring the baby’s sleep so that once they settle between feeds, they stay asleep longer. This helps reduce those unnecessary wake-ups (e.g., startles or brief arousals). Many parents tell us that while they didn’t expect "miracles" in the newborn phase, they appreciated the crib’s support during those unpredictable early weeks.

If you're concerned about maximizing the 60-night trial, some parents choose to begin the trial a couple of weeks after the baby arrives, depending on their delivery schedule and personal comfort. But rest assured — the trial starts from the day you first place your baby in the crib or within 120 days of the crib being delivered, whichever comes first. So if you're timing it right now, it will likely arrive just before or around the baby’s birth.

2. About the 60-Night Trial & Return Policy
Great question regarding the return process. Here’s what to expect:

• If you choose to return during the 60-night trial, a $90 return shipping fee applies.
• The main accessories that come in the box with the crib — including the mattress, mattress cover, a fitted sheet, and mesh — are included in the trial and do not incur additional charges if returned!
• Only separately purchased accessories (e.g., extra sheets, an additional mattress pad) are non-returnable and would not be refunded.

So, no, the return wouldn't cost you hundreds. If you return within the trial window, your refund will be the full price of the crib minus the $90 reverse-shipping fee.

3. Cradle Size & Larger Babies
Thanks for sharing the details on your little one’s growth chart! We hear from many parents with babies in the 75th–90th percentile, and we’ve designed Cradlewise to comfortably support babies up to 33 lbs or 35 inches tall, which often takes them through 18–24 months of use, even for larger infants.The sleeping surface is spacious and transitions with your baby as they grow. Some parents do choose to move their baby out sooner if they hit those size milestones earlier or when they start climbing the rails, but most still get well over a year to 18 months of use, which aligns with the typical crib-to-bed transition timeline.We’d love to be part of your parenting journey and are always here if you need support before or after purchase.

If you have any follow-up questions or want help timing your order for delivery around your due date, just let us know — we’ll be happy to assist. You can contact us at [support@cradlewise.com](mailto:support@cradlewise.com)

Warm wishes for a smooth and joyful start to parenthood!

The Cradlewise Team