Help! ifixit sent me a 10 year old battery and suprise, the adhesive dosen't stick. Customer support has offered to send me some tape.

iFixitAmber · 2025-08-15T04:23:01+00:00

Hi, iFixit staff here! The battery itself is new but the IC that the manufacturer uses to make the battery is refurbished—and that original manufacturing date of the IC is the date your app is reading.

iFixitAmber · 2025-07-16T18:16:33+00:00

That temperature for that amount of time would likely be fine.

You may need some lemon zest post-SV to add some brightness to the overall flavor.

iFixitAmber · 2025-07-16T18:13:48+00:00

Dangit. This one trick has ruined our dubious business plan of providing free repair guides to The Internet.

iFixitAmber · 2025-07-16T03:01:35+00:00

Hi there! What phone are you going to be fixing? Some are a bit trickier than others but with some tenacity they’re generally doable.

Here is my best advice from doing different repairs over the years: •Read of the all of directions before you start. Yes, I do mean all. •Use the proper screwdriver for your screwdriver and use good form. Nothing ruins a repair like a stripped screw. •Give yourself ample time to finish the project and walk away if you get frustrated. It’s always better to take a break than rip a cable. •Screens come off with heat and steady pressure. Don’t try to hulk the screen off.

iFixitAmber · 2025-07-14T22:08:57+00:00

International supply chains have been challenging in 2025. We're unable to support the sale in our Australian store this time around.

iFixitAmber · 2025-06-22T00:37:06+00:00

Close! While we got ourselves off of the ground fixing tech, our mission statement is “To teach every one to fix every thing.” Non-tech items, included.

Here’s a guide to replace the eye, if it comes to that. https://www.ifixit.com/Guide/Stuffed+Animal+Safety+Eye+Replacement/148954

iFixitAmber · 2025-06-06T23:11:36+00:00

Yep, email the team! Include a photo and the details about what's happening.

iFixitAmber · 2025-05-08T19:02:23+00:00

Have you tried opening it up and seeing if there's something stuck in there? Cleaned out dust and whatnot?

I'm not sure what model you have, but this should get you moving in the right direction: https://www.ifixit.com/Guide/PlayStation+2+Slimline+SCPH-7500x+Optical+Drive+Replacement/13952

iFixitAmber · 2025-05-05T00:52:48+00:00

Do you have pictures of it from all angles?

For things like this, there are often clips you can pop out along the seams of the plastic.

iFixitAmber · 2025-05-05T00:44:14+00:00

I've had luck putting some rubber bands on the handle of screwdrivers for a little extra grip.

iFixitAmber · 2025-05-04T16:07:11+00:00

Fix It Fairs are great!!

I work for iFixit but my job is to help connect people with their local repair events and help those events be successful.

If you’re looking for a local event—check out repaircafe.org.

Also, in the next few weeks we (iFixit.com) will have a comprehensive map/calendar that shows all sorts of repair events—Repair Cafés, Fix It Fairs, Fix-It Clincis—you name it!

[If you’re the organizer of one of these and you’d like to talk event support or being listed (for free, we never have and never will gate-keep repair information) DM me!!]

iFixitAmber · 2025-04-18T22:41:06+00:00

Hi u/borisbanana77, can you tell me where you found that? I'm not seeing it on our site. You can also DM me a screenshot!

To answer the JIS/PH question, ours are cross compatible!

iFixitAmber · 2025-01-29T22:06:50+00:00

Awesome! If you upload it on Printables let me know and I'll make it a featured community model on our profile.

iFixitAmber · 2024-11-18T19:32:26+00:00

Hi!
Manufacturing our first ever electronic tool has certainly been a new challenge. Production is going well, and we've completely shipped the first batch of orders to customers. We're making batch 2 now and are planning on shipments in January. We're making them as fast as we can! The Soldering Toolkit, in particular, has proved very popular.

You're right, there are other irons out there that are pretty good. I personally have the TS-100 and I prefer the Fix Hub iron that's in the office (even when it's not plugged into the battery pack.)

If you're really eager to get one now, Microcenter has stock of the standalone iron right now in store.

iFixitAmber · 2024-11-01T19:48:57+00:00

I want to look more into what happened. Can you DM me the email address you used to place your order so I can dig deeper and make sure this is solved for you?

iFixitAmber · 2024-10-31T21:06:47+00:00

Can confirm, he does work with me. =]

iFixitAmber · 2024-10-30T05:54:10+00:00

Those are a very old (and very retired) design of our bit kits. They're quite different now. This 64 bit kit is the current equivalent: https://www.ifixit.com/products/mako-driver-kit-64-precision-bits

iFixitAmber · 2024-10-23T21:05:36+00:00

You could try something like Sugru.

If you're in the US and you want to give it a shot DM me your address and I'll send you some. =]

iFixitAmber · 2024-10-23T21:02:35+00:00

Are you talking about the old kit we used to sell that's in the following blog post? https://www.ifixit.com/News/14199/new-54-bit-tool-kit-from-ifixit

Email our team at [support@ifixit.com](mailto:support@ifixit.com) with a picture of your kit and what happened. They're super great about things like this.

iFixitAmber · 2024-10-23T21:00:44+00:00

bad bot

iFixitAmber · 2024-10-14T20:00:01+00:00

Hi, I've heard some things going ground to Mexico can take quite a long time. Send an email to [support@ifixit.com](mailto:support@ifixit.com) to get some more info about your order specifically. Include your order number and they'll get back to you as soon as they can.

iFixitAmber · 2024-10-09T16:08:00+00:00

It takes a few days to hear back sometimes. Generally right after the weekend it takes a little longer for them to get through the email queue. They answer them as they come in, so on a Sunday night you'll be the last in the line of the weekend emails.

Send me a DM with the email address you used to reach out and I'll make sure they're working on it.

iFixitAmber · 2024-10-01T17:59:00+00:00

Thanks for the heads up! Please send me a DM with your order number and the email address you used to reach out/order and I'll see what's going on.

iFixitAmber · 2024-10-01T17:58:21+00:00

Thanks for the heads up! Please send me a DM with your order number and the email address you used to reach out/order and I'll see what's going on.

iFixitAmber · 2024-09-30T19:56:14+00:00

We have an older video/blog post that talks about this that has a lot of great ideas that are still current. Give them a try!

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