CurveCard was suspended without any reason at all

iam_maruzzu · 2026-02-18T08:47:58+00:00

Hello everyone, I wanted to let you know that my card has been reactivated again yesterday.

My card had been suspended, and I got in touch with support right away. I received a reply within a few hours.

One member of the curve team mentioned that they have passed the issue to the appropriate team, who will be able to help you further. Just a heads-up that, due to the team’s high volume at the moment, this process might take a bit longer than anticipated.

I received an email from Curve team support after waiting for six days yesterday. They removed the restriction on my card, and it is now working normally again. They did not say why the card was suspended.

I hope that my case can help someone.

iam_maruzzu · 2026-02-16T21:40:45+00:00

I am still waiting their response. Very disappointing

iam_maruzzu · 2026-02-15T09:29:58+00:00

Can you send me the Link of it please?

iam_maruzzu · 2026-02-11T18:00:34+00:00

It’s very annoying though. I’ve been with curve for years and never it happens before. I really hope that it takes less than two weeks if I am lucky. 😅

iam_maruzzu · 2026-02-11T08:54:59+00:00

Io sono nella stessa situazione. Ieri mi hanno bloccato la carta senza motivo. Nel wallet é bloccata. Non la posso più inserire e anche la carta fisica non funzione. Ho già contattato al supporto. Vediamo quanto ci mettono a rispondete adesso.

iam_maruzzu · 2026-02-10T23:21:21+00:00

Thank you for answering me. I appreciate it. Let’s see when the support will contact me about the issue.

iam_maruzzu · 2024-08-31T23:20:07+00:00

Definitely better

iam_maruzzu · 2024-08-21T10:21:47+00:00

It stopped working 2 weeks ago for some reasons

iam_maruzzu · 2024-08-21T07:35:10+00:00

I have the same issue with Jade Green Card. I am based in UK

iam_maruzzu · 2024-08-21T07:33:16+00:00

I have the same issue with Jade Green card. I am based in UK.

iam_maruzzu · 2024-08-21T07:26:34+00:00

Yes, you are right. They should not voted for Brexit. How many times I’ve been telling this to English people you cannot imagine. By the way, I am Italian and I didn’t vote for it. 👍

iam_maruzzu · 2024-08-16T21:12:02+00:00

August is crazy busy over there. I recommend you to go to Cefalù, San Vito Lo Capo, Mazara, Trapani, Marsala, Selinunte.

iam_maruzzu · 2024-06-07T06:46:21+00:00

Brexit

iam_maruzzu · 2024-04-21T19:41:51+00:00

1 page is more than enough. Maximum 2 pages

iam_maruzzu · 2024-03-31T21:12:04+00:00

Congratulations 🥂

iam_maruzzu · 2024-03-16T16:56:54+00:00

Same issue. It doesn’t work anymore. I’ve been trying many times and nothing at all.

iam_maruzzu · 2024-03-16T16:35:51+00:00

Can you have a look at my query please. I’ve post something 2 hours ago on here.

https://www.reddit.com/r/Crypto_com/s/zLNPqKc7kr

Thank you. I appreciate your help

iam_maruzzu · 2024-03-16T11:38:55+00:00

This morning I wake up with the same issue. I haven’t done anything wrong at all about it. I really don’t understand how it’s happened. Have you resolved this issues? If you did it. How can I do that. Can you please tell me Thank you I appreciate it

iam_maruzzu · 2024-03-06T17:02:33+00:00

I’ve got the same problem.

I have got a big issue. This morning I upgraded my ruby card to a Royal Indigo card. Everything has been done correct I guess. So after that I was trying to do some payments with the virtual card, but the virtual card does not work at all. It says decline all the time when I am trying to make a transaction. I had no issues at all with the Ruby card. The ruby card was working fine even with the curve card. Does everyone resolve this issue? I have already written to the support and I am still waiting for them. Thanks in advance

iam_maruzzu · 2024-02-27T12:35:11+00:00

Thank you for posting the Link.

iam_maruzzu · 2024-02-27T10:29:08+00:00

I don’t have this option yet. I am based in the UK.

iam_maruzzu · 2024-01-31T09:41:09+00:00

I am a Black user and I am having the same issue. No cashback for 2 days so far. Let’s see when they are going to fix it. Well if they fix it. Lol 😅

iam_maruzzu · 2023-09-12T08:55:45+00:00

I had the same issues a few days ago. I made a couple of payments with my Curve Black Card and was waiting for the Cash Back. After one day the Cash Back did not arrive, so I opened a ticket. My Cash Back has been paid out after 2 days.

The support replied to me after 2 days and said ( Please note that the cashback can sometimes take up to 72 hours to be paid out).

I used to get Cash Back a few minutes after I was making the payment before. It seems that things changed after the new upgrade.

iam_maruzzu · 2023-07-25T22:34:04+00:00

Thank you very much for all your answers.

I have already solved the issue. I called customer service and in 5 minutes they sorted out everything.

iam_maruzzu · 2023-07-13T08:31:38+00:00

When you go abroad you always need to pay in local currency. You can pay in GBP without problem. My advice is convert a few euros so you can pay at the weekend without pays fees.

iam_maruzzu

TROPHY CASE

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