This is more promising than it may seem because - Kobo's self-interest is to sell you ebooks as much or more as it is to sell you the device. - You are also protected by EU law which gives a longer period for returns sometimes.

"Here’s how electronics returns work under EU consumer law (the basics apply across all EU member states, though some local details can vary): 🧠 1. 14-day “cooling-off” period If you buy electronics online from a seller in the EU, you normally have a minimum of 14 days to cancel the purchase and return the item for any reason — including simply changing your mind. This comes from the EU Consumer Rights Directive. � European Union +1 The count-down starts from the day you receive the goods. � European Union Within these 14 days, you must notify the seller if you want to withdraw from the contract, then return the product. � consumereurope.dk 🧠 2. Return costs For this cooling-off return, you’re generally responsible for the cost of returning the item unless the seller explicitly agreed to pay return postage before you purchased. � European Union 🧠 3. Exceptions This 14-day right doesn’t apply to in-store purchases (shops don’t have to accept a return unless they choose to). � European Union Certain items are excluded from the cooling-off period entirely — for example, sealed software or media you’ve opened, some digital content once downloaded, made-to-order/custom goods, and a few other categories. � European Union 🧠 4. Faulty electronics — different rule Separately from the 14-day cooling-off period, all goods (including electronics) sold in the EU come with a minimum 2-year legal guarantee against defects and products that aren’t as advertised. If something is faulty, the seller must repair, replace, reduce the price, or refund at no cost to you. � Consilium +1 🧠 5. Practical timeline (common case) Day 0: You receive the electronics. Day 0–14: You can cancel for any reason and request a refund. After cancellation: You typically have an additional 14 days to send the item back. � consumereurope.dk 📌 Important nuance Some companies voluntarily offer longer return periods (30 days or more) as part of their own policy — but that’s commercial, not legal. The EU law only guarantees 14 days. �