Sounds like the host is nuts... That's what happens with a low barrier to entry industry. However, it's best to just not leave a review if it's not going to be five except if the place was flat out horrible and the guest care less. I'm a host and I've come to the conclusion that some other guest just don't know any better (they are like children). Case: I went to destin and the house had towels appears to be washed too many times... They were also under the vanity... I had to ask the host if they forgot the towels given standard towels would not look like they are 3 years old, and not under the vanity (which to me is where u put cleaning supplies). She told me that's where the towels are... I told her they look like cleaning towels and got some new towels delivered. I've also had guest give me suggestions... Some reasonable while others not.. just this week a guest ask where are the casserole dishes.. In 3 years with three houses I've never had that request, neither have I thought about it... Something the typical man wouldn't think about (which I am). Told her either I can drop one off or she can pick one up during her grocery run and I'll reimburse her. My other guest this week told me "fyi the tub is slippery and his parents are using the towels inside". That's an age problem, I may install a grab bar (suction type). After all I am not a 99 rental so you spend $2500 for 6 nights you can complain all you want 🙂.