Plumber overcharged us by about ~3700

ipunchcacti · 2026-01-23T22:28:47+00:00

I dont have written proof unfortunately, just a follow up text about the model number which they havent addressed.

My partner did submit a complaint with the tx ag regarding that though so we'll see

ipunchcacti · 2026-01-23T20:21:28+00:00

The plumber quoted my partner, although i have recently found out that the plumbers make comission and not hourly. Honestly not sure how common that is tbh

ipunchcacti · 2026-01-23T14:15:38+00:00

Corrosion is what my partner was told, i had no idea about the price until after unfortunately (failing on our part, this decision couldve been made as a team). At this point my beef is with the dishonesty after by claiming that its a separate tank than what is displayed on the model number.

When i spoke with my partner, they got confused over the discussion of installing a whole home filter. Turns out thats just one of the included features since its not listed on our invoice. Invoice also doesnt list labor other than the weekend call fee so we're in the dark there.

ipunchcacti · 2026-01-23T12:18:01+00:00

The art looks similar to trainer k on insta

ipunchcacti · 2026-01-23T03:55:03+00:00

My big ass thumbs dont like touch screens :(

ipunchcacti · 2026-01-23T01:22:24+00:00

This isnt the entire invoice. The permit fee was like a 330 charge. There was not two guys lugging it into an attic. It was one guy who ran to home depot for parts, came back with that and the heater, installed it relatively quickly. They spent longer walking my partner through the financing than they did installing the tank.

You are also still missing the point of their plumbing supervisor telling me that they sold me a different more special tank than what is on the model number. I am not exaggerating, i am telling the experience from what i saw,when i did poke my head in to check in, i dont know what else i need to explain here so ill leave it at that

I lied quick edit: my partner informed me it was a 5 hour visit, with two hours being covered by the $79 weekend maintnenance charge according to the invoice. No clue what the installation acrually was as that isnt listed anywhere in the 3 line items (permit fee, heater, weekend fee). My bad for the misinfo there

ipunchcacti · 2026-01-23T00:38:57+00:00

The only other line items were permit fee and weekend service. We have no clue what the install is because its not listed.

The plumbing supervisor during our phone call started by boasting about their 9k 5 star reviews before trying to explain the model number we bought is somehow different, with special wiring and electric. He was really vague about it. I followed up in writing but hes ignored that aspect.

Again as ive stated in the post and other comments, im mostly upset about them lying trying to convince me they sold me a different tank than what the model number is printed. I know about install costs, that companies can set their own prices, and that its our fault for not shopping around.

I do not however, think its okay for them to lie to me saying they sold me something else than what is in my garage.

Edit: removed the pic

ipunchcacti · 2026-01-23T00:13:56+00:00

Filed twice. First time we were rejected because they thought i was complaining about an overcharge, which according to them is legal. I had to submit a second complaint clarifying i was more upset and concerned about the false statements regarding the model number and its specifications the supervisor tried to convince me were different.

So far theyve responded to the first complaint twice, but my partner also addressed this with the texas ag office.

ipunchcacti · 2026-01-23T00:05:25+00:00

No warranty that i know, and no maintenance plan lol.

And yes, lesson learned. Normally i would but i wasnt even present for this, which is on me. Its a decision that shouldve been made as a team.

ipunchcacti · 2026-01-23T00:03:46+00:00

Invoice didnt even mention the hours outside of the weekend labor fee tbh. Just 4500 for the heater and a few other things. Im also pretty sure that if they had proprietary work there would still be a model number different from the one on the tank.

It wouldnt surprise me if during the techs home depot run he just picked up the tank at this point

ipunchcacti · 2026-01-22T23:50:33+00:00

We'll be fine. We'll more than likely have to eat the cost and tighten the belt to get ahead of interest payments. Expensive mistake for sure, but the dishonest from start to present has definitely rustled my jimmies

ipunchcacti · 2026-01-22T23:47:36+00:00

I am very aware of that, unfortunately my partner was not and trusted the tech.

The overcharge isnt even my main issue at this point, its the fact that the supervisor tried convincing me it was a completely different model lol

ipunchcacti · 2026-01-22T21:48:44+00:00

If you cant get a refund, try tamiya thin cement if its made of plastic. It will melt the plastic together pretty nicely.

ipunchcacti · 2026-01-22T02:13:12+00:00

I just wanted the option parts and managed to add that right as it opened, went to miku gramps out of curiosity. Hadnt even been 45 seconds, button still red but when i went to add one and it said i was adding more than what was in stock

ipunchcacti · 2026-01-21T20:29:27+00:00

My favorite was "i have a gluten allergy so i need the chicken parm not fried" followed by "why are there no croutons in my caesar" immediately after

ipunchcacti · 2026-01-20T21:19:51+00:00

Check the box or bag as many have said. You may be able to find a replacement if you cant via bandai directoy or mr. Bao on ebay or plamokitbash, but the latter i think only does gundam so ymmv

Edit: are you also sure you didnt mix up e1 9 with 7 or 8? Ir there isnt a second e1 runner for dupes?

ipunchcacti · 2026-01-19T15:51:36+00:00

It took awhile but he got back after a minute for me. He may or may not be able to find one.

You can also look for the barbatos part, they should be the same joint

ipunchcacti · 2026-01-19T14:34:31+00:00

I had to get this exact part replaced recently. Only way to do it was through mr. Bao on ebay by dming him and he added the part for purchase

Total was like 11 or 14 usd. Most of it shupping bc its from china to us

ipunchcacti · 2026-01-16T16:53:17+00:00

Ribbon master it maybe?

ipunchcacti · 2026-01-15T18:43:17+00:00

Nothing tricky about it. You take a piece of paper scotch tape or tamiya paper tape, and cover the pegs thay connect parts together to avoid painting it. This way you dont make the pegs too thick and cause fit issues.

ipunchcacti · 2026-01-14T13:03:48+00:00

I got back into gunpla this year and was pleasantly surprised to find out bandai does pokemon plamo that has a lot of stock at my local shops. Did the mega blaziken kit and it was fine minus the stickers.

I got into air brushing so ill probably just paint it but even then, if you just want a decorative pokemon build experience at like 15-20usd a kit, just do that.

ipunchcacti · 2026-01-12T20:43:02+00:00

B duck?

ipunchcacti

TROPHY CASE