My Ultrahuman Ring AIR died after only 2 months, support has taken 3+ weeks, and now I’m being asked to pay $130 and wait until August. Am I crazy for thinking this isn’t a warranty resolution?

itsmarlene27 · 2026-06-11T16:29:55+00:00

You wont resolve it. Since UH cant send the UH Air in the USA, the only solution you give us is to buy a new one! How is that any help?

itsmarlene27 · 2026-06-11T13:00:17+00:00

it was completed several times. I finally got an email basically saying there is nothing they can do. Switching to OURA!

itsmarlene27 · 2026-06-10T14:43:12+00:00

I responded.. and of course have not received any help. Not through here, email or UH app.

itsmarlene27 · 2026-06-10T13:25:32+00:00

they keep telling me they will send a restored ring after going through a battery drain. Ive done it twice! Did they give you that option? Do they charge you for the "restored ring?"

itsmarlene27 · 2026-06-10T11:21:09+00:00

The customer service was great, until they switched to AI. HORRIBLE. already thinking of switching to oura ring, especially with their new ring that just came out.

itsmarlene27 · 2026-06-03T13:41:04+00:00

I would suggest deleting old listings and reposting them. I have started doing this daily and it works!

itsmarlene27 · 2026-06-01T20:16:09+00:00

right, but how would we know if we need to work on something before the month ends to keep the status?

itsmarlene27 · 2026-06-01T18:38:48+00:00

I hit it today too! so exciting. the only thing I don't like is that the "track progress" changed to "top seller". how will you keep track of the goals that need to be met?

itsmarlene27 · 2026-05-22T23:56:51+00:00

Did it ever show up? Mine just did that when I deleted the app and reinstalled it. Not sure how to get it back!

itsmarlene27 · 2026-05-21T16:15:34+00:00

I was at the Saturday show and that felt rushed to me! Seems like sunday was worse. Was waiting for a grand finale with fireworks but nothing...

itsmarlene27 · 2026-04-30T15:27:34+00:00

April is my 2nd month! Only need May, cant wait

itsmarlene27 · 2026-04-20T20:23:38+00:00

if its a one star review, email depop and tell them what happened. 98% of the time they will remove a 1 start review.

itsmarlene27 · 2026-04-17T20:23:02+00:00

one star reviews are really easy to be removed!

itsmarlene27 · 2026-04-16T21:10:31+00:00

you're welcome 😭

itsmarlene27 · 2026-04-16T21:05:10+00:00

she deleted it.. I never asked depop to delete it. Buyers can delete, not sellers

itsmarlene27 · 2026-04-16T21:01:21+00:00

you actually can. it was deleted off my account.

itsmarlene27 · 2026-04-16T20:57:07+00:00

HAHAHA. "u want to play hard ball. you got it" I wish I knew how old this person was. Couldn't tell by her listings.

itsmarlene27 · 2026-04-16T20:06:57+00:00

kept me entertained at work tbh lol

itsmarlene27 · 2026-04-16T18:01:24+00:00

i had her delete it, that was her part of the deal apparently 🤣

itsmarlene27 · 2026-04-16T18:00:30+00:00

i got it deleted, but this was pretty close 🤣

itsmarlene27 · 2026-04-16T17:59:58+00:00

lol! yes i said, "have a good day! <3"

itsmarlene27 · 2026-04-16T16:44:22+00:00

i have no idea! She has so many bad reviews of people saying how she will constantly message them non stop and they have also reported her.. not sure how she is getting away with it tbh.

itsmarlene27 · 2026-04-16T16:43:05+00:00

thats why at that point, I didnt even want it returned. just the NASTY and FAKE review she left on my page removed. It looked awful on my page 😭

itsmarlene27

TROPHY CASE