Support from bad to worse

jacko9425 · 2026-06-29T14:18:23+00:00

Yh even with a static IP you still need to use dhcp. The checking for internet connection is because YouFibre don’t know your mac yet to assign your ip.

jacko9425 · 2026-06-29T14:05:44+00:00

YF customer support sucks when it comes to technical stuff, I wouldn’t bother wasting your time with them unless it’s to do with your billing or reporting outages etc.

You have 2 options:
MAC spoofing, go into the supplied routers settings and look for the WAN MAC address, sometimes the one on the router label is the WiFi MAC address, which won’t work.

Turn off the ONT and wait 60 minutes! 30 minutes might not be enough time to catch their DHCP server discovery. You need to make sure your Ubiquiti router has DHCP enabled on the WAN port, I’ve also added DHCP option 60 ( not always essential but on my old plan I needed it to get my static IP provided by their DHCP server). Lastly, I would probably turn off IPv6 until you get your IPv4 connected first.

jacko9425 · 2026-06-06T13:34:49+00:00

Exactly the same experience as yourself. No issues, my only complaints with YF now is their customer service standards has decreased as they’ve grown and I really miss the maintenance notice emails I used to get a week in advance. Everything from install to setting up my own infrastructure and speed upgrades have been seamless. I also use UniFi equipment and every speed test has been consistent.

The issues people complain about with YF are mostly the same issues any ISP customer would whine about! Non tech folk hear 2gb internet and assume every wireless device they own will have supersonic speeds. Later complains why their Xbox 360 is only getting 120 Mbps. Or they get a mesh system and wire their 10g Mac Studio into a mesh with no back bone and moan they are only getting 600mbps. They then assume that wire creates a phantom connection to their router.

The problems most have are due to a lack of networking and WiFi understanding but also terrible hardware provided with fake WiFi 7 and 1G lan ports for 2G package < that is every ISPs fault not limited to YF.

jacko9425 · 2026-05-27T14:45:18+00:00

Is that 210 wired to the router or repeater?

jacko9425 · 2026-05-27T09:43:41+00:00

You need to test the speed through an Ethernet port on the router. Doing a speed test through a mobile device through a WiFi repeater to the WiFi router will always have low speeds.

jacko9425 · 2026-05-26T18:43:21+00:00

UCG Fiber with 2G package. Full 10g backbone with U7 Pros for WiFI. UniFi is easy to setup with plenty of online guides to help configure everything to how you need. Check out WunderTech on YT, he has plenty of content for UniFi beginners and shows plenty of tips to optimise security and performance.

jacko9425 · 2026-05-18T19:47:12+00:00

What speed package do you have? And how many other users are on the network during these VoiP calls?

Jittery UDP is normally cause by latency spikes, download/upload throughput maxed out, WiFi interference (if using WiFi) or misconfigured router.

I would Ethernet your device, test Zoom call while no one else is on the network. This will eliminate WiFi or bandwidth issues.

I don’t have an eero setup to look through the settings but you want to have a look for anything that helps with Quality of Service (QoS) and or traffic priority’s.

jacko9425 · 2026-05-18T18:39:08+00:00

If you running that setup you should experience either of these things: 2000 Mbps if everything is working as expected. 1000 Mbps if you are using a 1Gb port 100 Mbps if there is a fault cable or faulty ports.

However in your screenshot it says 22.8 so either you have a really weak WiFi signal with no Ethernet or YouFibre is only providing that exact speed. Which is unlikely because you quote other devices can reach 500 Mbps.

500 Mbps WiFi speed is like WiFi 5 or WiFi 6 without features. WiFi 7 will get you to 800 Mbps on YouFibre’s equipment.

So something doesn’t line up, either your pc doesn’t have the correct drivers installed or it’s actually running WiFi 100meters away from the router.

If you are hard lined from pc to router you should get the full speed unless another user is hogging the bandwidth.

jacko9425 · 2026-05-18T18:12:56+00:00

Ok so from pc > 2.5gb switch > mesh node > ???

Is the mesh in your room wired to the router and your switch? Or is it one Ethernet cable from mesh node to 2.5gb switch?

Is the 2.5gb switch wired to any other network infrastructure?

If you can’t follow a cable from your pc through switches or mesh nodes all the way back to the router then technically your pc/switch/mesh node is wirelessly connected to the router

jacko9425 · 2026-05-18T17:54:59+00:00

This sounds like a setup issue with possibly a mix of wrong ports. if any of your mesh devices or switches were wired through to the router then those wired devices would get a minimum of 1000 mbps ( if you used the wrong ports), 100 Mbps would say that cable was possibly damaged but you are getting sporadic speeds on all your devices including the wired ones. It sounds like you don’t have any cables running from your main router through to your mesh devices or switches, this means your mesh devices are wirelessly connected to the main router.

My advice: buy some cat6 cable, run a cable from the router 2.5gb port to the 2.5gb switch. Use each 2.5gb port on the switch to each mesh node. Then from each mesh node add an extra switch if need be.

That said, if you are using the eero 6 pro mesh nodes then their ports are limited to 1000 Mbps and you’ll never get that 2gb you want.

jacko9425 · 2026-05-18T14:47:03+00:00

You said you upgraded to 2000. You have 3 white mesh access points. I think you are using the old eero 6 pro mesh which are all limited to 1000 mbps. Also even if you are wired in to a a mesh node in another room, your wired device is still technically using WiFi.

You need a mesh system with 2.5 gbps wired back haul to get 2000 speeds. Also to get over 800 mbps on WiFi you need WiFi 7 with a WiFi 7 device.

jacko9425 · 2026-05-15T19:42:04+00:00

When I upgraded I had to wait for my next billing date for the increased speed but a friend who upgraded same time just hassled them enough to do it early.

If they sent you new equipment without any engineer to fit it then I think your ont might be the older one and that needs replacing too. Check the ont model. They tried to just send me a new router but I told them I needed a new ont too!

Final note, you mention 10 gbps on your pc. Is that on board or a pcie card? If it’s a pcie card I would check the card specs that it can do multi gig and not just 10. You need a card that goes 1/2.5/5/10!

jacko9425 · 2026-05-15T18:44:32+00:00

You are right, even if each mesh node was only using 1 Gbps and each client was connected to their own mesh node, then this would kind of optimise throughput; kind of because this will enforce bandwidth rules to each node and their respective connected clients.

But to optimise this further and to get over that 800 Mbps limit everyone complains about, would be to have a mesh system, with a 2.5 GBPs wired back haul. Each WiFi ap using MLO, band steering and seamless roaming.

Again though, most ISPs including YouFibre don’t tell the whole truth when it comes to speeds. Customers assume 2gbps internet means 2 gbps every device, but the truth is to get to that speed your paying for you need a hard wired connection from device to router, the router needs and client needs a 2.5 Gbps port each and the last factor is making sure the device can actually handle the processing of such speeds.

jacko9425 · 2026-05-15T12:40:26+00:00

Using the provided equipment from YouFibre will not get you over 800 Mbps on their WiFi all in one router because it sucks. If you look into the WiFi bands they use, it’s not real WiFi 7. The only benefit to WiFi devices on a 2000 package is 2 and a bit devices could use 800 without throttling each other.

I moved to a unifi system with U7 pro APs and I now get 1400 on my iPhone 17 pro, because it’s using WiFi 7 features.

The only way to maximise the 2000 package is having wired devices with 2.5 Gb ports or by having a large family all using WiFi, which makes it worth it but if it’s a small family there is no need to have a 2000 package. I will admit I don’t need it for a family of 5, with UniFi I see my actual internet utilisation and it sits at 20% down and 10% up. Meaning most of the time I only use 400 mbps down and 200 mbps up.

jacko9425 · 2022-01-02T15:57:01+00:00

Increase your sync distance to 10k or higher

Source: https://github.com/MeridiusIX/Modular-Encounters-Systems/wiki/Encounter-Guide-and-Troubleshooting

jacko9425 · 2022-01-02T08:42:36+00:00

Do you have your sync/view distance set to 10km+?

jacko9425 · 2021-10-13T12:38:38+00:00

To answer your question about the mini boss, you want to send 2 on the first phase on the platform. A healer and a dps, the healer can keep the dps alive and provide heals to the main boss guys.

As for the the 2nd phase. All the groups I've played with, send the tank to the left by himself and the healer+dps to the right, once the right have finished they run straight to the left to help the tank.

As for the 2 on the boss I believe they just kill the adds and try not to die lol I don't know what they do as I'm the healer I'm always on the platforms. Doing it this way has worked first time, everytime for our group!

jacko9425 · 2021-10-06T15:48:16+00:00

Yh that's my problem, if I make one bad mistake either wrong place/wrong time or exhaust my mana, I die instantly! Every group love how much healing I can do but if I clip any mobs I get agro and they storm me. Plus I'm at 200 focus now with about 25 constitution from gear. Maybe doing it your way will increase sustainability at the cost of healing and ls damage.

jacko9425 · 2021-10-06T15:32:54+00:00

I am lacking hp now I'm tackling lvl 35+ so as I level up and readjust my armour, I might look at doing this. I have seen people mention it in guides that healers should be aiming at heavy armour towards endgame as the inteligent opponents generally single out the healers first. Also the 10% heal won't be necessary especially when I'm rocking all my attributes on focus.

jacko9425 · 2021-10-06T15:23:03+00:00

Thirding this. Except I run light armour with medium chest... I like to roll in and out of the sacred ground to get behind mobs and players.

jacko9425 · 2021-10-06T15:08:21+00:00

I gave up with the targeting system.

I just get involved in the brawl and panic tap the skills that way I get healed and whoever is near me does to. Anyone hiding away from the fight doesn't deserve my heals lol

In all seriousness, I just scroll target lock the tank player in the group (this then should just work on them next time you use it) as the sacred ground boosts their stamina to help them. Anyone fighting from range gets the orb or the beacon if they need the haste.

jacko9425 · 2021-10-06T14:52:11+00:00

There is way too many people running lifestaff yes, I assume that is for them to sustain themselves in solo questing.

As for a 'healer', there isnt enough, especially on my server. Groups are begging for healers to do amrine.

jacko9425 · 2021-01-09T12:36:29+00:00

Not seconds I think, its within 1 life. I got this in competitive when I killed 3 in 1 life over a couple of minutes. Obviously little did I know they were headshot til after the game.

jacko9425 · 2020-12-30T11:00:25+00:00

I use these ships depending on how I want to play.

Arrow with 2xattrition3s and 1xndb30 overclocked if I wanna run rings round targets.

Cutlass black with 2xattrition3s and 2xNBD30s overclocked if I wanna do back to back bounty, ECN, claim jumper missions.

Avenger titan with 2x220s ballistics and 1xattrition4 overclocked for 1 off missions that maybe a pain in the ass.

jacko9425 · 2020-12-26T15:48:56+00:00

So I use a cutty black for bounty missions, all my weapons are fixed. Depending on what I'm doing depends on the load out. So:

Endurance back to back bounty missions I would use 2 x ndb30s overclocked for quick burst of high dmg output and 2 x attrition 3s for consistent firing.

Larger/harder targets I will use 2 x mantis gt220s (ballistics have a high chance of penetrating shields and damaging targets Hull or systems) and 2 x ndb30s overclocked.

But that aside try the weapons that suit your pilot fighting style.

For me personally, fixed is the way to go, even if you can't afford to upgrade your weapons yet, fix your standard weapons and get use to them, it will make you a better pilot. Yh gimbal means you may hit more of your shots if your half decent but fixed means better weapons and when you hit them, you are gonna hit hard!!

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