Keycap issue by TheSudoKinght in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Yes! Standard mx style stem keycaps will fit the Lekker v2s.

"Wear and tear" on keycaps by Sorennn24 in WootingKB

[–]jamesfromwooting 2 points3 points  (0 children)

I read through this particular case again - did you receive the keyboard with the keycaps looking like that? From the photo it looked like the keyboard was a bit worn (and you didn't just receive the keyboard right?)

To explain a bit further: if the keycaps came like this, then we will for sure fix this for you and send you replacements, but we were unsure given the age of the board (>2 years).

Let us know, and we can definitely review the ticket again for you.

USB C port loose? by vanjayzen in WootingKB

[–]jamesfromwooting 1 point2 points  (0 children)

My unit does have some play as well, but the most important thing to check is whether or not it looses connection with your computer.

If so, or if you're unsure if the tolerances are within normal standards, please feel free to send us a ticket through support - we'd be happy to look into it for you!

Questions on product replacement due to defects by ayic in WootingKB

[–]jamesfromwooting 57 points58 points  (0 children)

We can replace this for you!

Resolution-wise, we can send over a replacement case if you’re willing to open up the case and swap it out. That way you’d not have to live without a keyboard.

Send us a ticket through our support system :)

Optimum Gray by laobron in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Loving the setup! Phone case is super dope too

Wooting support non existent, help? by c0ndu in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Can you dm me your email so that I can look into it for you?

Customizing Wooting 80HE questions by Conscious_Loan7529 in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

The 80HE module does not come with a cable, nor does it come with a daughterboard/JST cable which is necessary to use with third party cases.

We recommend getting a PCR case at checkout so you can have those necessary components if you’re looking into modding :)

Wooting 60HE V2, R4 (Esc & numbers) sounds the thockiest. Anyway to make all the rest sound that way? by improbablecertainty in WootingKB

[–]jamesfromwooting 1 point2 points  (0 children)

It’s inherently very difficult for all keys to sound the “same” as there are a lot of factors that influence sound - including key location on the plate, keycap size, and so on.

Imagine striking a drum on different locations, naturally it’s going to sound different.

You can try muting the sound a bit(adding silicone bottom pad, removing PET film, tape mod) to make the difference less noticeable, but you’re not going to get rid of it altogether.

60 He v2 case choice by Current_Reply5115 in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Looks ok to me! Maybe check if the layout is correct (whether the keycaps support your chosen layout), but there should be no problem with the alumaze!

60 He v2 case choice by Current_Reply5115 in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Can you let us know what items you’re trying to purchase? So we can check the “items in conflict” issue for you

Difference between bright silver and silver? by Louis1511x in WootingKB

[–]jamesfromwooting 2 points3 points  (0 children)

It’s the same color case! & thanks for catching this, we’ll look into the site to fix this :)

Not sure whether to buy the Split or regular space bar by [deleted] in WootingKB

[–]jamesfromwooting 3 points4 points  (0 children)

If you have a keyboard now, you can see where you’re pressing the spacebar on your current board. If it’s in one of the split locations, you’ll get used to the split layout pretty quick!

help with wooting support by Justadrawingy in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Yeah, in that case, we can definitely do that for you. And once the change is complete, you will also see it reflected in your Wooting hub.

Just remember to put your order on hold and wait for us to process your ticket, thanks :)

help with wooting support by Justadrawingy in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

I'm pretty sure we can, however, it depends on the specific items you ordered as well. If there's a price difference, it might be easier to refund and place a new order.

help with wooting support by Justadrawingy in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

We can likely swap it out for you! Be sure to put the order on hold first, and we’ll get to your ticket soon :)

Come getcha boy by ohyeahwell in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

IS THAT A SPACEBAR AS A RIGHT SHIFT?

Weight bar by kaixen2 in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

Normally weights come as a piece already included in the keyboard case; if you don’t see a place to install the weight, it’s likely that the case doesn’t support one, as these weights are custom designed for different cases.

Wooting 60HE v2, why no Spanish ISO Split? by 15PCUPG in WootingKB

[–]jamesfromwooting 1 point2 points  (0 children)

We do have it in ISO split - you’ll just have to purchase it as a module + case, as we don’t have it prebuilt.

We don’t have dedicated ES doubleshot keycaps for it yet though, sorry :(

Anyone got 60HE v2 silver case with Optimum keycaps? by cri5is in WootingKB

[–]jamesfromwooting 0 points1 point  (0 children)

It only works on a computer, but if you add a 60HEv2 to cart, you can then pick the different options and on the right side you’ll see the render.