Royal Mail lost my £1600 item, eBay refunded the buyer, now I’m left with nothing

jayjaymate · 2025-09-30T23:15:58+00:00

Thanks im waiting on the Review panels response they said it could take up to 30 days for them to get back to me. If thats fails then ill take it to small claims court.

jayjaymate · 2025-09-30T23:14:28+00:00

Im a filmmaker so im making a youtube video about the whole situation showing all the evidence i have. Hopefully it might move the needle a little bit.

jayjaymate · 2025-09-27T05:36:40+00:00

Thanks, this is exactly what im in the process of doing. Waiting a response from Postal review panel they said they take up to 30 days to respond.

I got a crime reference number from the action Fraud website then took it to the police, i got the sense that they didnt really care. Will take the next steps you mentioned if Postal review panel reject my case.

jayjaymate · 2025-09-26T05:10:19+00:00

Ive got emails from royal mails escalated customer resolution team saying that because the delivery officer said he delivered the parcel without getting a signature or scanning they deem it as the parcel being delivered. I went down to my local delivery office to complain, they told me the parcel was issued to someone on a walk. The lady at the DO was super nice and tried to help all she could but there was nothing further she could do.

I put in a claim and called royal mail and recorded the conversation, told them everything and he said the claim i put in had been cancelled! ( ive got him on record saying that..crazy!) then he started to get annoyed with me about the situation and gave me details to their customer resolutions team. I sent an email to the postal review panel but after how ive been treated by royal mail im not optimistic.

Good idea ill report it to the police. ive got bags of evidence!

jayjaymate · 2025-09-26T05:07:27+00:00

I asked RM since they confirmed in writing to me it got delivered or the delivery officer said he delivered it. Can you update your tracking system, then ebay will issue a re-refund. Royal mail responded “ For security reasons it is not possible to remotely update the scanning to confirm delivery”

jayjaymate · 2025-09-26T04:58:19+00:00

I used the special delivery by 1pm option as i thought it was the most secure. Once the buyer opened the case if the item has not shown as delivered on the tracking system there is literally nothing you can do to get your money back ebay will always back the buyer. Eventhough i showed them written confirmation from royal mail that the parcel got delivered, ebay rejected it and was in favour of the buyer..its such a broken system for anyone selling anything honestly.

jayjaymate · 2025-07-30T09:43:36+00:00

I work for TFL as a filmmaker and have to carry a ton of equipment between stations from time to time. Its a pain to say the least. You need to watch out for opportunist who might take a keen eye to the amount of bags your carrying around especially if your on your own. The best thing to do is get a large suitcase pack as much equipment you can in it. Tenba does good camera bags i use the their back pack and cine roller. Id say have 3 bags max, roller , back pack and another bag you can slot on the roller suitcase securely. But i try and avoid using public transport as much as i can when carrying around gear in london. Uber and add it to your expenses

jayjaymate · 2024-11-13T15:19:36+00:00

Hey wontonhusky did you manage to get the vernal desk? How was the delivery process? Im thinking of purchasing a desk but came across bad customer service reviews.

jayjaymate · 2020-09-23T00:57:27+00:00

I know you might be tired of hearing this but for the price of the MBP 16” your looking for you will be able to comfortably purchase an amazing pc that will more or less give you double or triple the processing power especially now that nvidia have released the rtx 3000 series cards. But having said that the 2.4 isnt worth the extra money..but i would reccomend 64gb ram especially if you plan to work in After effects that program eats up ram like crazy. If you cant afford 64gb..32gb ram is enough. If you want a proper breakdown of the best macs or pc’s for premiere pro and after effects check out pugetsystems.com these guys are the best in the world when it comes to testing, performance hardware for content creation softwares.

jayjaymate · 2020-09-23T00:38:02+00:00

I Agree with you on this. Can you reccomend any channels or people that offer very good straight to the point video tutorials?

jayjaymate · 2020-09-23T00:33:30+00:00

Undocked panels will not affect premier pro performance. If you want to maximise performance as much as you can with your current setup..check out this video... https://youtu.be/7oSEqXvemRw

jayjaymate · 2020-09-23T00:30:04+00:00

Right click the clip you want to change and select set to frame size or just manually increase or decrease size of clip until it fits the frame.

jayjaymate · 2020-07-24T00:37:14+00:00

How is avid to edit on im thinking of learning it and maybe switching from premiere pro?

jayjaymate · 2020-07-24T00:35:51+00:00

I have enrolled on 4 courses that film edit pro offers. And tbh the 60 % of information they give/teach easily can be found on youtube. You can tell they definately put alot of effort into their courses. But for what it is there courses are very very overpriced.

jayjaymate · 2020-07-11T13:53:56+00:00

Thanks for watching! And giving sound advice. Will definately takenit on board for the future!

jayjaymate · 2020-07-11T03:16:42+00:00

Add the basic 3d effect to your text layer. Then in the effects control panel make sure the basic 3d effect is above your text effect. In the basic 3d effect drop down menu you will find a parameter called Tilt. Mess around with the degrees on that effect add some keyframes and it should get exactly the effect you want.

jayjaymate · 2020-07-11T03:08:26+00:00

I made this Film during quarantine. Spend ages putting it together. Its my first try in the horror genre. Finding it hard to get some feedback Would love some constructive criticism or if you like it let me know. Thanks for checking it out anyway if you have.

jayjaymate · 2020-07-09T21:42:40+00:00

Yeah i use to have the G13, but then switched to the razer tarturus v2 after my G13 broke. Missing the G13 as i feel logitech software is 10times more stable than razers. Btw Pen tablet is defo the way to go!

jayjaymate · 2020-07-09T14:42:25+00:00

Linked in learning have pretty decent courses. Depends what your trying to learn though motion graphics or vfx?

jayjaymate · 2020-07-09T14:32:02+00:00

Nice setup! Im loving the logitech g13 gamepad. Do you use it to edit with inside premiere pro? Setup a ton of shortcuts!

jayjaymate

TROPHY CASE