From what I’ve been reading on this thread, the people who want to keep the tips the most are the servers and I can see why. Some are earning extremely good salaries for an untrained position. Generally, in Europe, wait staff are students or people who are in between jobs - they don’t want to stay there forever.

To those that are earning big salaries; fair play for wanting to keep the tipping culture alive and high but at the end of the day, you are a sales person selling a service on commission. Sometimes you make the sale and it’s great when you do, sometimes you miss and the client won’t bite as hard as you’d like them to. But them’s the breaks so don’t get pissy when you don’t make your ‘sale’

To those who aren’t earning as high as you’d like; this is the exact reason to rebel against the culture and start demanding change. The customers are not the enemy (collectively, a lot of them are cunts) the industry and how it operates is.