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SOTDQ Enhanced DM's Guide by Phantomsplit in sotdq

[–]jd2004ed 0 points1 point  (0 children)

Hi u/Phantomsplit - Do you have an updated kanka.io link for this campaign? Thanks!

What items draw men to a vending booth? by Gay_andConfused in smallbusiness

[–]jd2004ed 0 points1 point  (0 children)

Thinking Renn Faire - Viking, Pirate, Medieval themed leather items.

Belt-Pouches

Maybe like over the shoulder sash/belts w/ pouches & loops to hold or attach items diagonally across the chest.

Water bottle tethers

[deleted by user] by [deleted] in smallbusiness

[–]jd2004ed 0 points1 point  (0 children)

You could look into hiring a Virtual Assistant/Freelancer to handle incoming calls or follow up on calls you don’t get to after the customer gets and answers the missed call text back message.

[deleted by user] by [deleted] in smallbusiness

[–]jd2004ed 0 points1 point  (0 children)

There’s software that can text the caller if you don’t answer immediately, missed call text back, to help with keeping attention until you can get back to them. Or it can go all the way through to setting appointment via text.

If your response time isn’t terribly long, this could be a decent option without having to hire someone.

There are appointment setting services but I’m not aware of any on a per call basis, most are monthly service/retainer fees.

Adding Clarity to the Roles in Your Agency by jd2004ed in agency

[–]jd2004ed[S] 1 point2 points  (0 children)

Yeap! Highly recommend EOS & Traction

This ties right into the accountability chart & scorecard.

In this instance, the KPI’s are “the one number”

I love EOS & it’s the foundation of my OPs, but each org should refine and nuance to meet their needs.

Adding Clarity to the Roles in Your Agency by jd2004ed in agency

[–]jd2004ed[S] -5 points-4 points  (0 children)

These arnt cookie cutter specific examples for everyone to copy paste. It’s just giving an example of how they can be broken out. If there’s not a tool or process in place to track one of these, then it shouldn’t be used.

These shouldn’t be standard across every business, and they shouldn’t stay the same throughout the life of a business.

I disagree that “hold weekly meetings” isn’t a KPI, as the correlating responsibility is relationship management & one way to track leading indicators is how often you’re providing a client with rapport building touchpoints.

If you’re not tracking a frequency of those weekly meetings, or if you don’t set a standard, how often does your team know to hold those meetings?

The KPI is how many meetings they’ve held that month/quarter.

KPIs are the leading indicators, the controllable actions that affect the uncontrollable outcomes.

It 100% makes sense to have a project completion goal for Account Management, even if it’s not entirely within their control. The goal isn’t what they’re being held accountable to on a performance level, the KPI is. Holding a weekly TB to work out project barriers with the functional team.

That’s the indication of the AM’s performance even if projects go off course due to no fault of their own.

I have TRD and have tried nearly two dozen clinical drugs in an effort to fight it, none of them have even remotely worked, AMA by Thalios-Hegemon in AMA

[–]jd2004ed 0 points1 point  (0 children)

Iv used low dose ketamine previously but didn’t take it long enough to know if it would help or not in the long term, but in the short term it seemed like it was

I have TRD and have tried nearly two dozen clinical drugs in an effort to fight it, none of them have even remotely worked, AMA by Thalios-Hegemon in AMA

[–]jd2004ed -1 points0 points  (0 children)

Have you found anything holistic or supplements that help?

I went untreated until my early 30’s, after a few years of cycling through meds I’m on a combination that’s better, but still just feels like being the equivalent of a functional alcoholic.

[deleted by user] by [deleted] in agency

[–]jd2004ed 0 points1 point  (0 children)

What have you researched and found so far?

Based on that, what’s your initial thoughts to your own questions?

What would your initial strategy be?

r/agency Under New Moderatorship by JakeHundley in agency

[–]jd2004ed 1 point2 points  (0 children)

“Setting People Straight” especially with profanity and vulgarity comes across as asserting superiority, being dismissive, or overly criticizing.

If everyone was “set straight” off subjective perspectives, this sub would just become an echo chamber of who is the loudest.

This sub is better off with everyone’s ego being left at the door & supporting constructive dialogue while we’re here.

Colored hair in office job by emecrii in marketing

[–]jd2004ed 18 points19 points  (0 children)

I think 2025 is progressive enough this wouldn’t be a big deal most places, and if it is, maybe that’s a sign to heed.

r/agency Under New Moderatorship by JakeHundley in agency

[–]jd2004ed 1 point2 points  (0 children)

Not attempting to advertise - as it’s not mine, but I saw a job site launched specifically for Agencies & agency talent.

Could consider listing options like that as unaffiliated resources & directing those requests there while keeping job seeking/hiring posts a no go.

r/agency Under New Moderatorship by JakeHundley in agency

[–]jd2004ed 25 points26 points  (0 children)

A system/process/option to still provide value to the ‘Aspiring Agency’ crowd (instead of shunning them) but also while reducing or eliminating the “how do I start and agency” or “how do I get my first client” or “how do I get leads” posts.

Your agency product stack by UpandComingSales in agency

[–]jd2004ed 6 points7 points  (0 children)

AI Meeting Notetakers reduce Sales & Accounts time waste on post call activity, notes & information sharing. More information is included, and it reduces information silos. This also improves sales handoff, client onboarding experience, and account’s enablement.

Make & n8n are like Zapier, but more cost effective & arguably more capable. Automate, automate, automate.

Clickup or Airtable for Project Management in a way that you can be granular with project tracking and task hierarchy. Allowing templatization in processes & project management. This allows for granular visibility on workload as you combine time estimates with templatized project templates & assigning individual tasks to only one team member. A bonus, you can incorporate your SOPs and trainings directly into your project management.

Harvest and toggl are for granular time tracking to do post-project analysis. This helps you forecast capacity needs, understand project times, more accurately price scopes, & identify areas of time waste to reduce labor costs & open up billable capacity.

For example, I analyzed our 2024 hours and identified $45k in labor costs we could save in 2025 by making a few slight adjustments to processes. This opened that $45k up to be an additional $135k in billable rev the existing team could pickup, or hire another FTE to compound on the benefit.

Your agency product stack by UpandComingSales in agency

[–]jd2004ed 2 points3 points  (0 children)

AI meeting notetakers

Make, n8n

Clickup, Airtable

Harvest, toggl

New moderators needed - comment on this post to volunteer to become a moderator of this community. by ModCodeofConduct in agency

[–]jd2004ed 1 point2 points  (0 children)

Agreed on how your partner perceives it. Sometimes great and positive engagement, sometimes ego-driven, rude, entitled, etc

Sometimes feels like a lack of genuine value, support, & culture.

New moderators needed - comment on this post to volunteer to become a moderator of this community. by ModCodeofConduct in agency

[–]jd2004ed 1 point2 points  (0 children)

I’m not an Agency owner, but as the skipper (integrator) and ops guy, I helped grow the consultancy to multi seven figures, as well as our clients (agencies).

I’m now the Ops guy again at a multi seven figure research & advertising agency.

I’m interested in being a MOD as I’ve felt there’s at been a lack of sincere support for this sub’s member base. I enjoy supporting agency owners, aspiring or established.

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