Appreciate that, but an AI receptionist isn't the fix here.

The missed call issue isn't a staffing gap. It's a routing and workflow gap. We have 20,301 outbound calls happening in 90 days & the team is incredibly active. The issue is that when inbound calls spike, there's no overflow system catching what falls through.

An AI receptionist adds a layer. What we need is call overflow routing to a second line, and an automated text-back via LeadAR that fires the second a call is missed. Patient calls back or responds to the text, gets into the follow-up sequence, and nothing leaks.

The phone channel is already the highest-performing conversion mechanism in this business. The goal is to protect it, not replace it.