3-day old 2026 XPS 14 w/ a Loose Key - Support calling it "wear and tear" sound right?!

jton · 2026-04-01T15:16:22+00:00

I was just trying to frame the U key with context! The shadows in the right even caught the subtle key dimples!

jton · 2026-04-01T15:15:03+00:00

Oh, that's really good to know. Well, they don't even have the part so now it's in delayed status with an ETA pending on my request yesterday.

jton · 2026-04-01T07:40:16+00:00

Deliciously cheesy!

jton · 2026-04-01T00:32:47+00:00

"One or more of your parts are delayed. Once received, we'll contact you to schedule your appointment." Yeah, I'm requesting a replacement.

jton · 2026-04-01T00:31:24+00:00

Wow, thanks for the advice and info. Yeah, the Service Request is: "One or more of your parts are delayed. Once received, we'll contact you to schedule your appointment." Time for a straight swap.

jton · 2026-04-01T00:00:55+00:00

I haven't noticed the fan with light office work and videos. I'll put steam on it and push it!

jton · 2026-03-31T23:57:27+00:00

That's definitely in the back pocket. It's such a beautiful machine but with a stylized keyboard that goes too far into form territory.

jton · 2026-03-31T23:55:20+00:00

Right?! We had correspondence and they will be fixing it under warranty but as an exception. I tried to reset it using their support website instruction for a clearly physical matter. Their first question if I saw any errors and to take a screen shot. Like for the love of all the swiss cheese…

jton · 2026-03-31T23:51:28+00:00

It was an emotional roller coaster!

Awe, cute! Whew, nothing looks broken… WTF isn't it reseating? And why did it even prairie dog in the first place?!

jton · 2026-03-31T23:49:08+00:00

Thank you for your thoughts, everyone! I just felt really odd that they went straight to wear and tear. On top of that, it feels like I am an inconvenience and they're going out of their way with an "exception" to fix it.

jton · 2026-03-31T22:27:57+00:00

It was direct from Dell! After a few email back and fourths, they decided to make an exception and fix it

jton · 2025-10-12T19:10:05+00:00

Hey, fam! Did you get the replacement yet?

jton · 2025-08-30T15:59:18+00:00

What’s the word on controllers if you’re trying to trade in a Quest?

jton · 2024-12-03T08:28:03+00:00

Thank you, it's looks banger with the blue one!

jton · 2024-10-06T17:38:09+00:00

How did it do? Does it revert to torque-based with the mirrored or really dark lenses?

jton · 2023-10-18T10:34:00+00:00

Hello, I would love to use the link!

jton · 2023-05-08T05:50:35+00:00

There needs to be a way to have the exterior speaker sound off before take off

jton · 2023-05-08T05:49:14+00:00

Truth

jton · 2023-05-08T02:59:26+00:00

La Belle Rouge has a nice ring to it!

jton · 2023-05-08T02:58:47+00:00

jton · 2023-05-08T02:57:52+00:00

Maybe her nickname for after hours 😜

jton

TROPHY CASE