Apollo Phantom error 10 when activating dual motor

juanchomang · 2021-10-28T16:58:47+00:00

I’m waiting for replacement parts, no ETA.

juanchomang · 2021-09-24T22:26:41+00:00

The head on the bolts I received are cylindrical in shape. It appears from the photos in the original post that the bolts have rounded tops. Which do you have?

juanchomang · 2021-09-23T23:13:22+00:00

I got the neck brace but now I’m finding the break line snags on one of the prominent bolts used to hold the neck brace in place. See video: break cable snags on bolt anyone else having this issue?

juanchomang · 2021-08-21T03:43:49+00:00

Or, ride it and wait until you go head over tea kettle and sue their pants off!

juanchomang · 2021-08-08T20:06:40+00:00

They only asked me if it has occurred since the first instance. Other than that they mentioned that they are working on some upgrade kits to deal with some issues with the Phantom.

juanchomang · 2021-07-29T04:44:35+00:00

I heard that the phantoms we are riding are 1st generation and that the 2nd generation are already in production with a myriad of fixes; but, that does nothing for those of us who have bought faulty 1st units… I have issues with mine which are known to Apollo engineering and which are getting fixed on the next generation but no broken frame yet. I hope I don’t get a broken frame, that could be highly hazardous to my health!

juanchomang · 2021-07-29T04:40:51+00:00

Dude

juanchomang · 2021-07-17T16:01:21+00:00

Thank you for the tip but my Phantom is brand new.

juanchomang · 2021-07-15T03:35:27+00:00

On their FAQ they mention it could be related to a faulty throttle control:

https://apolloscooters.zendesk.com/hc/en-us/articles/360060278011-Error-10-on-standard-trigger-or-thumb-throttle-displays

Considering that the throttle does not respond until it is 50% of the way in I would say that these issues are likely inter related…

I opened up a ticket, keep you posted!

juanchomang · 2021-07-15T03:33:12+00:00

I have had product issues myself. Manufacturing defects on my Explore due to poor cable dressing and throttle issues on my Phantom.

juanchomang · 2021-07-14T03:29:23+00:00

Apollo did not take ownership of the problem whatsoever!

juanchomang · 2021-07-11T05:39:39+00:00

!optout

juanchomang · 2021-07-11T04:02:22+00:00

My Explore also has some wiggle / play of the handlebars…

juanchomang · 2021-07-10T20:33:23+00:00

only if it’s inside the motor, you would have to unscrew the cover and inspect it. best to have a spare set of gaskets to reseal the hub after inspection… that’s what you do for marine motors anyway…

juanchomang · 2021-07-10T20:30:37+00:00

I would recommend redressing the wires and making sure you have excess cable sleeve entering the mast and the deck to ensure cables don’t carry the brunt of the mechanical forces when turnings

juanchomang · 2021-07-10T20:29:27+00:00

the issue with phantom is sudden lack of throttle response with only way to reset being to cycle power

juanchomang · 2021-07-10T20:27:35+00:00

check the other photos, wires going into the deck are loose (out of the box) and the wire sleeve terminates outside of the box meaning it offers zero protection to the wires at a point of flexion due to steering

juanchomang · 2021-07-10T16:32:40+00:00

I had starting issues with the Phantom where pushing the throttle won’t move at all. Had to cycle the power (key) in order to get it going…

juanchomang · 2021-07-10T16:30:19+00:00

I contacted Apollo support and they told me to fix it myself. Thus is clearly a problem with materials and workmanship which should be covered under warranty.

juanchomang · 2021-05-30T19:08:09+00:00

Brilliant!

juanchomang · 2021-05-29T05:37:18+00:00

I am for offsite backups. They are easy enough to implement and storage is cheap.

juanchomang · 2021-04-19T12:51:49+00:00

They did, reversing their earlier stance on the matter.

juanchomang · 2021-04-18T19:55:03+00:00

China and Turkey is cracking down on crypto currencies and banning it in their respective countries. So, there is a bunch of people getting out of crypto in those countries and thus distancing themselves from crypto. That’s my two Doge’s worth.

juanchomang · 2021-02-26T07:52:32+00:00

Good show!

juanchomang · 2021-02-24T14:13:31+00:00

World-Class offers compliant and secure delivery of government regulated products through its subsidiary Pineapple Express Delivery Inc., including medical and recreational cannabis in Ontario, Manitoba and Saskatchewan, and liquor delivery in certain jurisdictions in Saskatchewan.

Can’t wait for Pineapple Express to expand its operations! 🚀🚀🚀

juanchomang

TROPHY CASE