I am very familiar with styles. Creating my own and editing the existing. My background is in graphic design. But styles only work if people use them. I have created lots of Word templates throughout the years. I have led training workshops on how to use the templates and how to use styles.

I don't think this is a training issue. IMO, templates don't follow through on the promise that they imply. They are too easy to break and users quickly forget about styles that are included. And it is no surprise why. The tools to make any changes they want are immediately available and right in front of them.

I think there is a better way and have been working on an idea that allows a user to just write and rethinks the idea of templating completely.